Program Manager of Education & Training, Center for Integration Science in Global Health Delivery

Mass General Brigham•Boston, MA

1d•Remote

About The Position

The Division of Global Health Equity (DGHE), Department of Medicine, Brigham and Women’s Hospital, fosters the support and coordination of training, research, and service to reduce disparities in disease burden and to improve treatment outcomes both at home and abroad. The Division focuses on diagnosis, prevention, and treatment of health problems, most directly of those that disproportionately affect populations in the developing world and of major importance to society. The DGHE is the administrative home of the Center for Integration Science in Global Health Delivery. Directed by Dr. Gene Bukhman, the Center for Integration Science in Global Health Delivery focuses on developing, implementing, and evaluating integrated care delivery models to address severe conditions such as type 1 diabetes, sickle cell, and rheumatic heart disease in highly constrained health systems. The Center for Integration Science is a Center within the Division of Global Health Equity in the Department of Medicine at Brigham and Women’s Hospital and is a collaboration with the Department of Global Health and Social Medicine at Harvard Medical School and Partners in Health (PIH). The Center also serves as the co-secretariat for the NCDI Poverty Network. The Program Manager of Education & Training position is a full-time position (option for remote) for a highly motivated clinical and global health program expert who will excel in a complex environment working with many different partners and stakeholders. This person will lead the training, education, and mentorship initiatives for the Center, with a focus on providers in PEN-Plus clinics across 15+ countries. PEN-Plus is an integrated outpatient clinical model at district hospital caring for severe, chronic noncommunicable diseases (NCDs) including type 1 diabetes, rheumatic heart disease, sickle cell disease among other conditions affecting young adults and children in remote, lower-resourced settings. This person will bring clinical and content expertise to support ongoing improvement of the training and mentorship activities for a range of providers including physicians, nurses, clinical officers, and more. The ideal candidate will have significant global health implementation experience as well as formal experience in medical education. This person will work very closely with a senior advisor to the team, particularly in some technical areas of training, and they will supervise the instructional designer working on the e-learning program.

Requirements

Bachelor's Degree Related Field of Study required
Program Management Experience 2-3 years required
Strong leadership and project management skills, with the ability to effectively coordinate and delegate tasks, manage timelines, and drive results.
Excellent interpersonal and communication skills, with the ability to engage and collaborate with medical professionals, faculty, and staff at all levels.
At least 3 years of clinical practice and at least 5 years of experience in global health programming and implementation, with a heavy focus on educational and training programs
Experience and substantial involvement in education, training, or capacity-building initiatives, preferrably developed within global health programs
Extremely skilled and passionate for clear and professional documentation with a strong talent for detail
Demonstrated understanding of appropriate methodologies for culturally diverse communities and a variety of literacy levels.
Demonstrated possession of excellent interpersonal and organizational skills, written and oral communication skills.

Nice To Haves

Registered Nurse [RN - State License] - Generic - HR Only preferred
Emergency Medical Technician - Paramedic [Massachusetts] - Massachusetts Office of Emergency Medical Services preferred

Responsibilities

Act as team leader and project manager for all training and education programs for PEN-Plus
Provide strategic input as an associate director-level thought partner in training approach.
Supervise the instructional designer and manage additional teammates if/when the team grows
Travel to PEN-Plus countries to work directly with implementing partners, governments, and academic and training institutions on education, training, and mentorship programs for PEN-Plus (anticipated travel up to 30%)
As opportunities arise, lead the Network’s inputs to regional/global PEN-Plus learning activities with different stakeholders (e.g. implementing partners, WHO, UNICEF, etc)
Work with external partners and academic institutions on initiatives related to PEN-Plus
Work with Regional Advisors, the M&E team, and implementing partners on collection and improvement of training indicators
As applicable, work with in-country partners on opportunities for training accreditation for PEN-Plus providers
Participate in planning and implementation for on-site Master Trainer events and provide ongoing support to Master Trainers.
Work with Senior Advisor to continue to design and implement adult learning approaches, evaluate and measure the Master Trainer program, and support evolution of Master Trainer strategy.
Lead Healthcare Provider Assessments, including:
Design, communication, and program management.
Data review and follow-up on training activities post-assessment.
Manage external partnerships in training and learning as assigned:
This includes a partnership with University of Rwanda, including communication with University of Rwanda team; Providing internal updates to Network leadership; Program management (budget, calls, tracking progress, reporting, leadership updates).
This also includes potential partnerships with WHO or WHO academy, UNICEF, other academic institutions, etc.
Lead the content and organization of the Resource Library, including:
Act as primary lead for the content of the PEN-Plus Resource Library, supporting identification of gaps and working with the team to develop new resources and update existing ones
Oversee the overall organization of the PEN-Plus Resource Library so it is accessible and easy to navigate for new and existing partners
Work with team to ensure consistent branding, sourcing, formatting of materials in the Resource Library
Ensure up to date link and material available for sharing
Work closely with PEN-Plus Expert Groups to link their work / inputs with the Resource Library
Oversee e-learning program management, including:
Supervision of the Instructional Designer.
Updating and adding content.
Co-design and pilot of upcoming Sickle Cell Disease e-learning modules.
Any other duties as assigned.