Program Manager Nursing Quality - Nursing Quality Assurance

Cleveland Clinic

1d•Onsite

About The Position

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As the Nursing Quality Program Manager, you will act as a Site Facilitator for nursing sensitive measurement reporting to the National Database for Nursing Quality Indicators. A caregiver in this position works 8:00am – 4:30pm.

Requirements

Bachelor of science in nursing (BSN)
Current state licensure as a Registered Nurse (RN)
Five years of clinical experience

Nice To Haves

Masters of science in nursing (MSN)
Certified Professional in Healthcare Quality (CPHQ), Certified Nurse Leader (CNL) or other applicable certification
Experience with personnel and project management
Leadership and quality experience
Prefer a candidate with experience in OR, ED, and/or ambulatory care setting(s)

Responsibilities

Facilitate and participate in performance improvement activities for assigned clinical areas.
Collaborate with hospital quality department and nursing leadership to implement actionable items related to nurse-sensitive indicators, hospital quality measures, and compliance issues.
Monitor quality outcomes in nursing and patient safety, conduct data analysis and review with Nursing Leadership in an assigned clinical area.
Investigate best practices and make recommendations for implementation into practice.
Conduct unit/institute/hospital level data compliance reviews.
Provide real-time, one-on-one feedback to Nursing Leadership and frontline caregivers related to compliance.
Provide mentorship and educate at unit-based in-services or staff meetings.
Develop and disseminate nursing educational material for quality, accreditation, and patient safety.
Act as a resource to Nurse Leadership on regulatory agency outcomes such as Joint Commission, CMS or other industry or professional agencies.
Assist in the development and adoption of policy and procedure changes related to regulatory standards that affect quality patient care.