Program Manager - Nurse Family Partnership

Southwest Human Development•Phoenix, AZ

11d

About The Position

A positive future for every child Southwest Human Development is Arizona’s largest nonprofit dedicated to early childhood development. The first five years of life are the most critical in a child’s development. At Southwest Human Development, our services improve lives and help families by supporting young children and their caregivers during this important time. Your skills, experience, and passion are needed at one of the nation’s largest nonprofits dedicated to early childhood development. Join our team and experience a long-term career which brings joy and satisfaction in knowing you make a difference. We offer over 40 programs and services to more than 140,000 children. Why choose us? Make an impact in a child’s life by promoting child health and development. Be rewarded with a rich benefits package, including medical, dental, vision, and wellness plans, 401(k) matching every paycheck, and generous paid time off. Opportunities for continued professional growth and development. Supportive and collaborative work environment. Job title: Program Manager - Nurse Family Partnership The Program Manager for the Nurse-Family Partnership (NFP) oversees daily operations to ensure effective delivery of the evidence-based home visitation program. This role is responsible for staff supervision, program implementation, quality assurance, data monitoring, and compliance with funding and contractual requirements. The Program Manager collaborates with the National Service Office (NSO), community partners, and internal teams to support client outcomes, maintain model fidelity, and guide program improvement. The position also develops policies and procedures, manages budgets, and supports strategic planning to ensure program sustainability and growth.

Requirements

Bachelor's degree in nursing, master’s preferred
One to five years of pediatric nursing practice with a minimum of 3 years of supervision experience is required.
Auto Insurance Certificate Required
CPR and First Aid Certification Required
DES Criminal Affadavit Required
AZ DHS Criminal History Affidavit Required
Driver License Required
Fingerprint Card Level 1 Required

Nice To Haves

Previous experience in maternal/child health and/or community health nursing and home visiting is desired

Responsibilities

Manage daily operations of the NFP program, ensuring adherence to the national NFP model and fidelity to core elements.
Conduct regular data reviews, prepares for, and participates in site visits, and maintains communication with the NSO.
Serve as the liaison to contracting agencies, funders, and NSO to ensure compliance with deliverables, scopes of work, and performance benchmarks.
Develop and implement program policies and procedures to support consistent, high-quality service delivery and operational efficiency.
Recruit, train, supervise, and evaluate Nurse Home Visitors.
Lead quality improvement initiatives in coordination with NSO and funders.
Monitor service delivery, staff productivity, and client outcomes using ETO and other data systems; analyze trends to guide program improvement.
Integrate data into staff practices and program evaluation.
Oversee NFP grant administration, including budgeting, procurement, expense tracking, and resource allocation.
Coordinate with the finance department on reporting, audits, and fiscal planning.
Establish and maintain referral relationships with clinics, hospitals, and community agencies.
Organize and facilitate quarterly Community Advisory Board (CAB) meetings per NSO standards.
Implement outreach and enrollment strategies to meet caseload targets and enhance program visibility.
Ensure compliance with HIPAA, state and federal regulations, and contractual requirements.
Submit timely and accurate reports to funders, NSO, and internal stakeholders.
Coordinate responses to audits, performance reviews, and contract changes.
Participate in long-term planning to sustain and grow NFP services.