Program Manager, IST Learning and Communications

Curriculum Associates
1d$60,750 - $99,750

About The Position

At Curriculum Associates, we believe in the potential of every child and are changing the face of education technology with award-winning learning programs like i-Ready that serve a third of the nation’s K–8 students. For more than 50 years, our commitment to making classrooms better places, serving educators, and supporting accessible learning experiences for all students has driven the continuous improvement of our innovative programs. Our team of more than 2,500 employees is composed of lifelong learners who stand behind this mission, working tirelessly to serve the educational community with world-class programs and support every day. The Program Manager, LXR plays a critical role in ensuring Implementation Support Teams (ISTs) are fully prepared to support educators through clear, timely internal communications and effective product release readiness. The ideal candidate is both highly organized and highly strategic—someone who thrives in cross-functional environments, brings clarity to complexity, and proactively improves systems and workflows. The impact you'll have: IST Readiness Planning and Program Management Own the program management infrastructure for IST Learning and Communications, establishing scalable processes that serve as a source of truth for IST Leadership and stakeholders. Develop, maintain, and evolve a centralized readiness dashboard and program tracker that provides visibility into initiatives, content status, timelines, and dependencies. Lead cross-functional readiness planning for major initiatives and product releases impacting‑ ISTs, ensuring alignment across teams. Coordinate with teams delivering on-demand‑ IST training to ensure messaging, timing, and content are aligned and complementary. Proactively identify risks, gaps, or breakdowns in readiness and communications, and drive solutions. Product Release Readiness for IST Drive the end-to-end IST release readiness process for all iReady releases, serving as the central point of coordination. Partner with Product Management, Product Marketing, Educator Insights, Enablement, and Support to determine what the IST needs to know. when they need to know it, and how information should be delivered. Coordinate IST-facing release materials (e.g., release notes, training sessions, curated knowledge, FAQs) to ensure they are accurate, delivered on time, and sequenced ahead of field impact. Track deliverables against release milestones and escalate risks to timelines or quality as needed. Work with subject matter experts to define content requirements that support IST readiness priorities. Track content creation, review, approval, and delivery timelines to ensure readiness materials are available before action is required by the field. IST Communications Write, edit, and/or collaborate on clear, concise, IST-facing communications that translate complex information into actionable guidance. Own the strategy, continuous improvement, and execution of the weekly IST Digests, ensuring critical updates are prioritized, messaging is consistent and digestible, and each IST team receives relevant, timely information Lead the IST issues communications process, partnering with Product and other stakeholders to ensure structured, calm, and effective messaging during product related issues. Coordinate across teams to evolve and maintain an IST communications strategy that strengthens standing channels, reduces noise, and improves adoption of information.

Requirements

  • Ability to manage complex and fast-moving projects from start to finish.
  • Demonstrated ability to effectively manage multiple projects simultaneously and meet deadlines while maintaining accuracy and strong attention to detail.
  • Exceptional organizational skills and time management abilities with a strong ability to multi-task.
  • Demonstrated effectiveness working cross-functionally, collaborating with a broad spectrum of stakeholders, and maintaining customer-service orientation.
  • Strong communication skills, both written and verbal, and the ability to translate complex information.
  • Demonstrated ability to be proactive and propose operational improvements.

Responsibilities

  • IST Readiness Planning and Program Management Own the program management infrastructure for IST Learning and Communications, establishing scalable processes that serve as a source of truth for IST Leadership and stakeholders.
  • Develop, maintain, and evolve a centralized readiness dashboard and program tracker that provides visibility into initiatives, content status, timelines, and dependencies.
  • Lead cross-functional readiness planning for major initiatives and product releases impacting‑ ISTs, ensuring alignment across teams.
  • Coordinate with teams delivering on-demand‑ IST training to ensure messaging, timing, and content are aligned and complementary.
  • Proactively identify risks, gaps, or breakdowns in readiness and communications, and drive solutions.
  • Product Release Readiness for IST Drive the end-to-end IST release readiness process for all iReady releases, serving as the central point of coordination.
  • Partner with Product Management, Product Marketing, Educator Insights, Enablement, and Support to determine what the IST needs to know. when they need to know it, and how information should be delivered.
  • Coordinate IST-facing release materials (e.g., release notes, training sessions, curated knowledge, FAQs) to ensure they are accurate, delivered on time, and sequenced ahead of field impact.
  • Track deliverables against release milestones and escalate risks to timelines or quality as needed.
  • Work with subject matter experts to define content requirements that support IST readiness priorities.
  • Track content creation, review, approval, and delivery timelines to ensure readiness materials are available before action is required by the field.
  • IST Communications Write, edit, and/or collaborate on clear, concise, IST-facing communications that translate complex information into actionable guidance.
  • Own the strategy, continuous improvement, and execution of the weekly IST Digests, ensuring critical updates are prioritized, messaging is consistent and digestible, and each IST team receives relevant, timely information Lead the IST issues communications process, partnering with Product and other stakeholders to ensure structured, calm, and effective messaging during product related issues.
  • Coordinate across teams to evolve and maintain an IST communications strategy that strengthens standing channels, reduces noise, and improves adoption of information.

Benefits

  • Benefit eligible employees (and their families) are covered by medical, dental, vision, and basic life insurance.
  • Employees can enroll in our company’s 401k plan and receive an employer match.
  • Employees have access to a flexible vacation and sick policy in addition to twelve paid holidays and a winter office closure between Christmas and New Year's, as well as a number of additional perks and benefits.
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service