Program Manager, Integrity GRC

Meta•New York, NY

About The Position

We are building a governance, risk, and compliance function to enable our company to build products that can withstand regulatory scrutiny, and ensure Integrity continues to meet global regulatory requirements and manage risk. Meta's Integrity GRC is the central engine driving risk management and compliance at the company, supporting Meta and the family of apps. We’re seeking experienced GRC and Integrity talent to help enable and safeguard Meta’s products and services, which have a truly global scale, by upholding existing Content Regulation requirements and meeting emergent compliance obligations. I-GRC is responsible for, (a) enabling the business to achieve its goals at scale and pace; (b) safeguarding the business against real world security risks; and (c) addressing the regulatory scrutiny the business faces. Our goal is to make Meta the premier place to work for governance, risk, compliance, and Integrity professionals. We are seeking a motivated, highly organized, detail-oriented candidate with knowledge of risk management, compliance, and/or Integrity functions. You should have robust communication skills and proven success building and maintaining relationships across a wide range of global stakeholders. You will drive cross-functional engagement, and communicate the overall strategy for initiatives within the program to key stakeholders. You should be able to work in high-pressure situations, pivot quickly and effectively when necessary, and have integrity subject matter expertise. In this role, you will need to work well in high-pressure situations, be able to work with ambiguity, and pivot quickly and effectively when necessary. You are an experienced trust & safety professional who can translate work across compliance and Integrity teams seamlessly and act as the connection point between GRC, Legal, Regulatory Offices, and the business, maintaining Integrity subject matter expertise.

Requirements

Bachelor’s Degree in a related field or equivalent experience
7+ years of experience in trust and safety, Integrity, content policy, transparency reporting, OR governance, compliance, and risk management
3+ years program management experience in a corporate environment
Experience with Integrity or Trust and Safety, or Risk and Compliance principles, practices, and solutions

Nice To Haves

Master's Degree and/or certification(s)
Knowledge of global content regulations, content moderation practices, and internet trust and safety best practices
3+ years working in a corporate environment subject to audit against federal or industry-wide regulations
Experience working on risk assessments, transparency reports, responses to regulators or other external parties, audits, and/or designing controls specific to meet regulatory expectations
Experience working in information security and/or cybersecurity
Program management skills including planning, organizing, pre-empting risks/blockers, and communicating with stakeholders to deliver successful programs or projects, while operating with minimal guidance

Responsibilities

Define the scope of projects and develop, execute, and/or manage project plans for supported program(s)
Prioritize program goals, understand and translate stakeholders’ needs into goals and deliverables with minimal assistance, and contribute to decisions on prioritizing joint goals and deliverables across one or more cross functional teams
Support execution of risk and compliance related activities including statutory risk assessments, regulatory requests for information, designing and testing controls and safeguards, issue management, exams/audits, governance, data & tooling systems, and/or regulatory & compliance transparency reporting
Serve as an Integrity subject matter expert for GRC and act as the connection point between GRC, Legal, Regulatory Offices, and first line business teams
Develop and monitor risk and compliance related infrastructure and artifacts including an cross functional operating model, risk register, transparency report guidelines, and/or control frameworks
Maintain an in-depth understanding of the broad regulatory landscape impacting Meta across Integrity teams and focus areas, with the skills to translate changes into actionable project work
Review key metrics pertaining to a program, monitor potential metric deviations, and define corrective actions for critical deviation
informing and collaborating with stakeholders as necessary
Maintain knowledge of Meta’s products, policies, and Integrity functions to identify stakeholders and build and maintain relationships across a wide array of global cross functional partners
Establish streamlined communication & engagement models with various Integrity stakeholders to communicate project statuses, updates, and asks for input and feedback to ensure cross-functional alignment and on-time completion of deliverables
Identification of risks and detailing of mitigation plans to ensure that projects stay on track, or are brought back on track in the event of delays or blockers
Ensure documents are generated in accordance with agreed internal processes and standards, are submission ready, and are appropriately archived in the agreed document management system
Identify gaps in strategy, systems, and processes to support growth at scale
Identify, communicate, and collaborate with relevant stakeholders within GRC and across Integrity teams to drive impact and work toward mutual goals
Ensure adherence to defined standards in order for Meta to maintain legal and regulatory compliance
Create & facilitate presentations to support management understanding and influence decision-making
Robust communication skills, with proven success influencing a variety of audiences including leadership across both technical and non-technical teams
Provide mentorship and guidance to team members, helping them develop their skills and expertise
Develop and implement strategic plans to drive growth and improvement in the integrity risk management function
Build and maintain relationships with leaders and stakeholders across the organization, influencing their decisions and driving alignment around integrity risk management priorities
Support business travel on an as needed basis (up to 10%)