Program Manager Instock Events, Worldwide Grocery Stores (WWGS) - Events & Promotions

Amazon • Austin, TX

1d

About The Position

As an Instock Program Manager within Amazon's Worldwide Grocery Stores (WWGS),
you'll take on a critical role at the forefront of developing business plans and
overseeing supply chain and inventory management. Leading cross-functional
initiatives will be second nature as you drive improvements to enhance customer
experience and overall cost structures. Your leadership will extend across both
Online and In-Store channels.

To be successful in this role, you should be comfortable using data to influence
others and building scalable systems and processes to allow our business to
grow. In joining this team, you will have the opportunity to both build and
operate in an ambiguous fast-paced environment and will drive initiatives that
improve sales, customer experience, and process improvement within retail and
operations.

Success starts by being a self-starter, highly organized, and possessing strong
data extraction and analytical capabilities. In this role, we look for you to be
thoughtful in the your pursuit of results and thrive in a high energy
environment where tactical and strategic activities are expected to be driven in
parallel.

Strong candidates will have knowledge in fundamental business principles and
previous retail, grocery, or supply chain experience. The ideal candidate is
able to lead and influence both internal and external teams in an ambiguous
environment while maintaining a customer-centric philosophy.

As an Instock Program Manager, you'll collaborate closely with top suppliers,
internal vendors and other internal strategic partners, to enhance supply chains
and under-the-roof operational excellence. Together you will be part of a
professional environment that fosters growth, values insights, and empowers you
to propel the future of e-commerce.

Our inclusive team culture values effective communication across teams and
levels, while harmonizing the needs of internal and external customers. Your
relentless focus on elevating the customer experience will be your guiding
principle. Adaptability and prioritization in a dynamic business environment are
key attributes. Embracing a goal-oriented, collaborative approach, our team is
committed to delivering results

Requirements

• 2+ years of supply chain, inventory management or project management experience
• 2+ years of with Excel experience
• Bachelor's degree, or 2+ years of professional or military experience

Nice To Haves

• Experience in goods receiving, inventory cycle counts and related auditing and stock control functions
• Experience with process improvement, Kaizan, and Six Sigma, or experience in creating process improvements with automation and analysis

Responsibilities

• Execute inventory strategies to optimize customer experience, sales, margin, and inventory turns across categories.
• Drive strategic initiatives to improve customer experience, reduce waste, and enhance operational efficiency.
• Perform business analysis and answer complex business questions by querying and analyzing large data sets using SQL and business intelligence tools.
• Lead cross-functional initiatives that require coordination across multiple teams and stakeholders.
• Manage demand planning and forecasting for assigned categories across the fulfillment network.
• Determine order quantities using forecasts, historical trends, inventory targets, and vendor lead times.
• Develop and implement process improvements that optimize inventory workflows and reduce manual effort.
• Build strong relationships with vendors and suppliers to drive operational improvements and resolve supply chain issues.
• Identify and mitigate risks to inventory availability, escalating appropriately when needed.
• Create executive-level reports and presentations that communicate performance, insights, and recommendations.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level