Program Manager - Indepedent Living
About The Position
Join our team as a Program Manager, a role designed to strengthen our commitment to Dedication, Dignity, Respect, and Choice in every aspect of service delivery. The Program Manager for Independent Living provides leadership and oversight of services that support individuals with intellectual and developmental disabilities (IDD) who live independently in their chosen communities. This role ensures services are person-centered, empowering, and aligned with each individual's goals, promoting self-determination, independence, and meaningful community engagement. The Program Manager leads Independent Living (PCA) services using a "do with, not for" approach, focusing on skill-building, autonomy, and quality-of-life outcomes. Responsibilities include supervising and coaching Direct Support Professionals, overseeing program quality and regulatory compliance, ensuring accurate documentation and billing, and collaborating with individuals supported, families, and interdisciplinary teams. The role also involves managing daily operations, responding to incidents and crises, participating in on-call rotation, and completing regular community and site visits. Since 1964, DDRC has been committed to empowering individuals with intellectual and developmental disabilities (IDD) and supporting their families. With a team of 200+ dedicated staff, we offer a wide range of services from Early Intervention to adult residential, employment, and community programs. Our mission is grounded in inclusion, opportunity, and helping every person reach their fullest potential. DDRC is an Equal Opportunity Employer and are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA). Our team demonstrates dedication to creating an environment where individuals with intellectual and developmental disabilities are supported and empowered. We are committed to ensuring every person is treated with dignity, every interaction reflects respect, and every individual is offered meaningful choice in their daily lives. As a mission-driven organization, we value collaboration and long-term growth evidenced by our impressive average employee tenure of nine years.
Requirements
- Bachelor's degree in a related human services field or equivalent experience
- Minimum 2 years of experience supporting individuals with IDD
- At least 1 year of supervisory or leadership experience
- Strong knowledge of person-centered practices and HCBS requirements
- Excellent communication, organizational, and problem-solving skills
- Ability to manage competing priorities in a dynamic environment
- Reliable transportation and ability to meet travel requirements
- Proficiency in Microsoft Office and web-based documentation systems
- Must meet background check and required training standards
Responsibilities
- Supervising and coaching Direct Support Professionals
- Overseeing program quality and regulatory compliance
- Ensuring accurate documentation and billing
- Collaborating with individuals supported, families, and interdisciplinary teams
- Managing daily operations
- Responding to incidents and crises
- Participating in on-call rotation
- Completing regular community and site visits
Benefits
- $30/month for an individual Medical Benefits (opportunity to add dependents) $750 deductible, 100% covered after.
- Dental
- Vision
- 401(k) - 3% employer match
- Life Insurance
- Flexible Spending Account
- Vacation/Sick Accrual
- Holiday Pay
- Eligibility to participate in the Public Student Loan Forgiveness (PSFL) Program
- Partner with NADSP Badge Academy program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
11-50 employees
