Program Manager III, Retail Strategy, Devices and Services

Google • New York, NY

5h

About The Position

A problem isn’t truly solved until it’s solved for all. That’s why Googlers
build products that help create opportunities for everyone, whether down the
street or across the globe. As a Program Manager at Google, you’ll lead complex,
multi-disciplinary projects from start to finish — working with stakeholders to
plan requirements, manage project schedules, identify risks, and communicate
clearly with cross-functional partners across the company. Your projects will
often span offices, time zones, and hemispheres. It's your job to coordinate the
players and keep them up to date on progress and deadlines.

In this role, you are a primary architect of Google’s physical retail commercial
strategy. You own the goal for how the Google ecosystem Pixel, Nest, and Fitbit
is sold and experienced in our flagship and partner environments. This is a
high-impact role requiring a blend of commercial acumen, operational discipline,
and visionary thinking. You will lead the end-to-end strategy for business
initiatives, defining the "north star" for how we drive conversion and premium
customer experiences. You don't just work cross-functionally; you lead the
cross-functional narrative, aligning Directors and Vice Presidents (VPs) across
Product, Marketing, and Finance to ensure our retail investments drive brand and
sustainable business growth.

Google's mission is to organize the world's information and make it universally
accessible and useful. Our Devices & Services team combines the best of Google
AI, Software, and Hardware to create radically helpful experiences for users. We
research, design, and develop new technologies and hardware to make our user's
interaction with computing faster, seamless, and more powerful. Whether finding
new ways to capture and sense the world around us, advancing form factors, or
improving interaction methods, the Devices & Services team is making people's
lives better through technology.

Requirements

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• Experience in the retail industry, environments, and programs (e.g., commercial strategy, carrier dynamics, consumer services/experiences, purchase journey, traffic generation, inventory management).
• Experience working with consumer electronics or hardware.

Nice To Haves

• 5 years of experience managing cross-functional or cross-team projects.
• Experience managing large budgets and executing retail profit and loss (P&L) strategies, margins, and promotional mechanics.
• Knowledge of global retail trends, carrier dynamics, and the engaged landscape of the premium smartphone and smart home markets.
• Ability to build data-driven business cases that result in significant shifts in corporate strategy or resource allocation.

Responsibilities

• Define and lead the multi-year business activation roadmap. Identify market opportunities and white spaces to launch high-impact programs that redefine retail excellence.
• Design incentive structures and commercial levers that drive attach rate and conversion goals. You own the Return on Investment (ROI) of your programs and are responsible for business-critical Key Performance Indicators (KPIs).
• Act as the lead for New Product Introductions (NPI). You are responsible for the global retail "Concept-to-Consumer" framework, ensuring consistent and scalable launches.
• Influence product roadmaps by providing the retail customer to engineering and product teams. You ensure that our hardware is built with retail "promote-through" in mind.
• Identify systemic inefficiencies in the retail life-cycle and build scalable, automated solutions to improve the speed-to-market for all retail initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level