Program Manager III, Mandates

Premera Blue Cross•Mountlake Terrace, WA

1d•$109,000 - $185,300•Hybrid

About The Position

Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare. To better serve our customers, we are fostering a culture that emphasizes employee growth, collaborative innovation, and inspired leadership. We are dedicated to creating an environment where employees can excel and where top talent is attracted, retained, and thrives. As a testament to these efforts, Premera has been recognized on the 2025 America's Dream Employers list. Newsweek honored Premera as one of America's Greatest Workplaces , America's Greatest Workplaces for Inclusion , and America's Greatest Workplaces For Mental Well-Being , Forbes ranked Premera among America’s Best Midsize Employers for the fourth time. Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: https://healthsource.premera.com/ . As a Program Manager III (Mandates) , you will provide program management services for business units and/or company-wide initiative(s) with accountability for medium to large-scale matrixed projects of moderate or medium complexity. Project durations will vary but could last 1-18 months, and you may manage multiple projects at a time with little to no supervision. You will be responsible for detailed planning through implementation, applying standard project management methodologies to manage scope, budget, and timing. You may also participate in the visioning process, developing budget and scope as assigned. You will serve as the IT lead on large-scale projects, and may oversee the work of project support associates, providing mentoring support and team leadership of the project team. This is a hybrid role. This role can be located on either our campus in Mountlake Terrace or in Spokane, Washington.

Requirements

Bachelor’s Degree or (4) years of work experience.
(5) years of project/program management experience.
Ability to be adaptive and successfully maneuver within complex technology system organizations.
Experience leading projects within a Program/Project Management organization.
Working knowledge of SharePoint, Microsoft Project, and Visio.
Must have a strong working knowledge of the SDLC and how it relates to the project lifecycle method.
Working knowledge of project planning/management; able to develop and manage project plans; identify and secure needed resources; escalate conflicting priorities with other projects and matrixed team members; influence team members to successfully execute on plan.
Ability to seek input from stakeholders prior to making decisions; use rigorous logic and methods to solve difficult problems with complex solutions which impact overall success of projects.
The ability to drive needed messaging and decision-making with all audiences, including project leadership, and in all forms (e.g., written, oral, developing, and performing presentations).
Effectively manage ambiguity in all aspects of work, including business direction and strategy. Includes the ability to synthesize disparate observations and data to create conclusions and recommendations, and lead project team through change with minimal impact on results.
Ability to operate a computer in a Windows environment utilizing Outlook, Word, Excel, and PowerPoint.
Must have PPM tool experience in the PM role and have accountability for ensuring adherence across the project team.
Track record of consistently driving projects to completion and taking accountability for work and results.
Demonstrated ability to form constructive opinions and defend them.
Experience with technology implementations and deployment of business systems.
Understands potential impacts to processes and systems across organization and factor these into solutions.
Excellent conceptualization, analytical, and logic skills.

Nice To Haves

PMP Certification.
Versed in multiple project management methods (e.g., Waterfall, Agile, Lean, Extreme, Prince2).
Healthcare industry knowledge.
Experience working in different industries; demonstrated history of natural progression with responsibilities and/or project size/complexity.

Responsibilities

Develop and manage moderately complex project plans, budgets/financial data, and resource needs.
Manage conflicting priorities with other projects and matrixed team members to ensure project success.
Prioritize and influence team members, senior leaders, and project sponsor(s) to successfully execute on plan.
Interface regularly with leadership up to the VP level.
With leadership guidance, evaluate and solve difficult problems that impact the overall success of the assigned project(s).
Synthesize disparate observations and data to create conclusions and make recommendations for project sponsor and/or leadership.
Develop and communicate expectations and success measures with team and partners.
Monitor process, progress, and results against success measures.
Communicate both orally and in written forms (formal and informal), with project team and partners.
May supervise lower-level project support associates.
Operate in a highly technical environment.
Consult with clients and teammates to identify all facets of an issue and generate a solution.

Benefits

Medical, vision, and dental coverage with low employee premiums.
Voluntary benefit offerings, including pet insurance for paw parents.
Life and disability insurance.
Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.
Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.
Generous paid time off to reenergize.
Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.
Employee recognition program to celebrate anniversaries, team accomplishments, and more.
For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement.
Commuter perks make your trip to work less impactful on the environment and your wallet.
Free convenient on-site parking.
Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.
Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.
Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.