Program Manager III - Global Mobility HR and Talent Acquisition

Cleveland Clinic•Cleveland, OH

5d•Onsite

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One. Join the Cleveland Clinic team where you will work alongside passionate caregivers and make a lasting, meaningful impact on patient care. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. As a Program Manager III with a strong focus on recruitment and global mobility, this role supports Cleveland Clinic's international expansion initiatives. It oversees end-to-end international caregiver relocation and assignment programs, serving as the primary point of contact for caregivers before, during, and after their international assignments. The position integrates recruitment, HR, employee relations, policy alignment, and logistical coordination into a single, highly complex function, supporting confidential international projects, including assignments in the Middle East. This role provides valuable experience supporting Cleveland Clinic's international growth, hands-on ownership of international caregiver relocation and assignments, building skills in global mobility, recruitment, HR, and logistics. Overall, the position enhances professional credibility and supports future career growth in global and leadership roles. A caregiver in this position works a flexible schedule on-site with start times at 7:00 a.m. Monday - Friday at the Administrative Campus Beachwood, Ohio location. Hours may vary due to supporting international time zones. Must have the ability to float to other CCF locations as needed.

Requirements

Bachelor's Degree in Business Administration, Healthcare Administration or related field and 5 years of related experience OR Master's Degree and 4 years of experience
Recruitment, HR, program management, or mobility-related work
Ability to manage complex, multi-stream programs independently
Ability to travel to other Cleveland Clinic campuses as needed

Nice To Haves

Recruitment experience (including international)
Global mobility or international relocation experience
Healthcare experience
Internal Cleveland Clinic experience and familiarity with CCF systems
Workday experience
HR generalist or employee relations background
Global Mobility Specialist (GMS) certification
Master's Degree

Responsibilities

Manage implementation and ongoing maintenance of international assignment and relocation programs.
Serve as the single point of contact for international assignees and transfers.
Handle full relocation lifecycle: Pre-assignment preparation, relocation logistics, compensation packages and allowances, ongoing caregiver support while abroad, repatriation and return-to-work processes
Align Cleveland Clinic policies with international locations while maintaining compliance.
Assist with year-end close and tax compliance related to international assignments.
Participate in budget planning and monitoring.
Build and manage international recruitment pipelines for clinical roles (staff and non-staff) and non-clinical roles
Manage full-cycle recruitment for international positions.
Screen, interview, and “sell” international opportunities to candidates.
Plan and execute recruitment and staffing events.
Develop strategic recruitment plans based on anticipated program needs.
Provide ongoing HR support to caregivers on international assignment.
Investigate complex HR, employee relations, and mobility issues and recommend solutions.
Manage caregiver repatriation, including position management and Workday transactions.
Support contract management for international and contract staff.
Develop and maintain systems, processes, and best practices to optimize program efficiency.
Manage vendors supporting international relocation and mobility.
Act as liaison between internal departments and external partners.
Serve as a coach and mentor to other team members.