Program Manager II (Austin Homeless Strategies and Operations)

City of Austin•Austin, TX

48d•Hybrid

About The Position

Under limited direction, responsible for developing, implementing and managing moderately complex program(s) that integrates multiple elements or projects to achieve a defined objective.

Requirements

Knowledge of principles and practices associated with assigned program area(s).
Knowledge of fiscal planning and budget preparation and monitoring.
Knowledge of management principles related to municipal project and program activities.
Knowledge of City practice, policy, and procedure.
Knowledge of supervisory and managerial techniques and principles.
Skill in oral and written communications.
Skill in planning, coordinating, and implementing programs and activities.
Skill in interpreting, organizing, coordinating, and executing assignments, projects, and programs.
Skill in handling multiple tasks and prioritizing.
Skill in using computers and related software applications.
Skill in data analysis and problem solving.
Ability to work with frequent interruptions and changes in priorities.
Ability to establish and maintaining good working relationships with other City employees and the public.
Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required.
Graduation with Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a field related to the job, including two (2) years of which were in a supervisory, project, or program management capacity.
Valid Texas Class C Driver License.

Nice To Haves

Previous experience supporting unhoused populations
Bilingual preferred in English/Spanish
Master's degree in Social Sciences preferred
Current Holder of one of the following: Licensed Clinical Social Worker (LCSW); Licensed Maters Social Worker (LMSW); Licensed Professional Counselor (LPC); Licensed Professional Counselor-I (LPC-I); Licensed Marriage and Family Therapist (LMFT)

Responsibilities

Develops and implements full-scale programs that may have multiple internal and external stakeholders.
Determines program goals, objectives, and resource requirements.
Establishes program standards, methods, policies, and procedures.
Coordinates and collaborates with multiple stakeholders involved in or affected by programs.
Monitors and evaluates program effectiveness, and implements improvement strategies.
Develops, manages, and monitors the program budget and associated projects and provides financial information.
Assists in the development, management, and submittal of proposed budget forecast planning.
Manages, coordinates, implements, and monitors projects associated with assigned programs.
Interacts with internal and external customers.
Investigates and responds to inquiries from the public and other departments.
Attends meetings and conducts presentations Board and Commissions, City Council Committees, City Council, and other related agencies.
May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge.