Program Manager II

Centene Corporation•Northampton, MA

6d•Remote

About The Position

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: The Program Manager II will serve as a support to the Data and Analytics leadership team focusing on driving work process efficiencies, as well as maintaining and improving the customer service experience for our stakeholders. Applicants for this job have the flexibility to work remote from home anywhere in the United States. Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.

Requirements

Bachelor's Degree in related field or equivalent experience required.
3+ years of quality improvement, program management or project management experience required.
Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.

Nice To Haves

Health care experience preferred.
Experience with SharePoint or similar preferred.
Proficiency in MS Office applications and project management tools preferred.

Responsibilities

Identify anomalies, delays, or breakdowns in workflows quickly by monitoring dashboards, tickets, and operational signals; translate observations into clear and timely action steps.
Serve as a connector across matrixed teams, aligning priorities, navigating interdependencies, and ensuring consistent progress toward project goals.
Anticipate challenges, develop mitigation strategies, and escalate critical risks thoughtfully and effectively.
Drive accountability across teams without formal authority—using data, clear communication, and persistent follow-up to ensure deliverables move forward.
Assess the urgency and impact of competing issues and triage effectively to focus attention on the most critical tasks.
Proactively propose and implement process improvements based on recurring bottlenecks, data trends, or stakeholder feedback.
Support business department initiatives that promote, quality, safety and cost of care opportunity.
Responsible for gathering requirements, creating plans and schedules, managing resources, and facilitate project execution and deployment.
Create and monitor all department deliverables to ensure adherence to quality standards including clinical reporting documents, related reference materials, and policy and procedure documentation.
Maintain detailed business process documentation including meeting minutes, action items, issues lists and risk management plans as applicable.
Coordinate cross-functional meetings with various functional areas to meet overall stakeholder expectations and business objectives.
Provide leadership and effectively communicate project status to all stakeholders.
Negotiate with project stakeholders to identify and secure resources, resolve issues and mitigate risks.

Benefits

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.
Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status.
Total compensation may also include additional forms of incentives.
Benefits may be subject to program eligibility.

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