Program Manager II/Assistant Section Chief
About The Position
This position oversees hiring and onboarding of surveyor staff, monitors workforce changes, and ensures smooth operations across the Section. Beyond recruitment, you’ll actively contribute to quality assurance and improvement initiatives, participate in CMS and AHFSA meetings, and stay current with federal requirements. You’ll also manage licensure activities, including nursing home rule actions, license renewals, and compliance oversight. As a leader, you’ll supervise two administrative specialists and collaborate with management during emergencies, respond to inquiries from key stakeholders, and assist with training and audits. This is a high-impact role for a detail-oriented professional who thrives in a fast-paced, regulatory environment.
Requirements
- Must have passed the Surveyor Minimum Qualification Test.
- Thorough operational and regulatory knowledge related to nursing homes.
- Skilled in managing a staff of professionals and support positions to achieve Section goals.
- Skilled in analyses and evaluation of Section performance.
- Bachelor’s degree from an appropriately accredited institution and five (5) years of experience in the program area of assignment, including two years of supervisory program experience; or an equivalent combination of training and experience.
Responsibilities
- Workforce management, hiring, and onboarding
- Quality improvement and CMS compliance
- Licensure rule development and enforcement
- Supervision of administrative staff
- Cross-functional support and stakeholder engagement
Benefits
- Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
- Employees also receive paid vacation, sick, and community service leave.
- In addition, paid parental leave is available to eligible employees.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
