Program Manager I

Mass General Brigham•Boston, MA

7d•$63,648 - $90,750•Hybrid

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. The MS-SLP Program Manager will be responsible for establishing and implementing program systems and procedures; coordinating the work of CSD Department administrative staff including the Program Coordinator and graduate assistants, overseeing the administrative aspects of the admissions process, and working with the Chair, Associate Chair, Program Directors and administrative team to identify and implement efficiencies and new initiatives. This position works independently with consultation from the CSD Department Chair, Associate Chair, MS-SLP Program Director, and AuD and CAS Program Directors, and the Directors of Clinical Education (DCE), Clinical Systems Analyst, and Program Coordinator as needed. The Program Manager reports to the Program Director of the MS in Speech Language Pathology Program.

Requirements

Baccalaureate degree or equivalent.
Two years of business/office training or related comparable work experience.
Administrative Skills- Exceptional organizational and office systems skills.
Must be self-motivated, creative, and able to work independently and effectively in a multi-task environment.
Must be able to work on several projects simultaneously and maintain responsibility for completion including accuracy and meeting deadlines.
Able to problem-solve and take initiative.
Must be able to compile and present coherent written reports that summarize data.
Able to handle confidential information with discretion.
Communication Skills – Excellent interpersonal and communications skills, including via email and virtual.
Able to present information and data in a clear manner to individuals and groups.
Technical Skills- Must have an excellent working knowledge of the entire Microsoft suite, including the ability to analyze and develop database applications using Access and Excel.

Nice To Haves

Experience in a student-related setting preferred.

Responsibilities

Assists MS-SLP Program Director with coordination and implementation of programmatic projects including ongoing accreditation processes, data collection and analysis, strategic planning, admissions, preparation of reports, curriculum evaluation, design and revisions, and student support.
Analyzes, develops, implements and monitors administrative program support systems; develops office policies and procedures; establishes, coordinates and monitors database systems for accurate department records of faculty, adjunct faculty, lecturers, alumni and program accomplishments, course syllabi, schedules, student files.
Assists in planning, preparation and set-up for events such as recruitment information sessions and open houses, new student orientation, graduation, and other department-related events; manages agenda, scheduling, implementation, communications, and food orders.
Assists in the planning and updating of semester course scheduling and supports curriculum committees and Program Director with curricular documentation systems.
Assists the faculty Admissions Committee with the admissions process by serving as the administrative head and interfaces with the CSDCAS system and with the Admissions Office.
Works with MS-SLP DCE and Clinical Analyst to set up and monitor MS-SLP clinical education documentation systems related to accreditation and student graduation requirements
Supports administrative meetings, MS-SLP faculty meetings and retreats, including taking minutes, scheduling and facilitating department activities.
Supports the Chair and Program Managers with communication to faculty, students, and other constituencies.
Assists Director of Student Success and Curriculum with documentation and systems related to the Navigate, Connect, and Thrive student advising and support programs including documentation of student intervention plans, grievance processes, and disciplinary actions.
Prepares and tracks SLLC and Aphasia Center purchase orders and Coordinates and tracks all special funds contributions and spending
Serves on department or Institute committees as a representative of the CSD Department.
Interfaces with Institute administration to maintain up-to-date department webpage information.
Other duties as assigned by supervisor, including support of CAS and AUD program as needed.