Program Manager - Housing Early Intervention

Agate Housing and Services • Minneapolis, MN

1d • $68,000 - $70,000

About The Position

The Early Intervention Program Manager position oversees Housing Location, Intake Coordinator and Rapid ReHousing Case Managers. This position supervises approximately seven direct service staff. This position is responsible for ensuring these initiatives are developed and implemented in alignment with best practices and are compliant with all contractual obligations.
Submitting a cover letter and resume will increase your chances of getting an interview for this postion.

Requirements

• Experience managing programs and supervising staff.
• Ability to develop and implement new programs.
• Ability to oversee several program initiatives involving staff supervision, program evaluation, contract compliance, and budget oversight.
• Ability to instruct and lead staff with respect, clear communication, expectations, and modeling.
• Ability to model and support staff in establishing rapport quickly with people experiencing a crisis through use of trauma informed care, client centered care, and strengths-based approaches.
• A strong and comprehensive understanding of the Coordinated Entry System in Hennepin County and how each of the programs intersect with that system.
• Ability to supervise staff that are supporting households in accessing and maintaining housing.
• Ability to ensure staff are meeting expectations regarding paperwork and documentation through organizational skills, a strong attention to detail, the ability to work efficiently and accurately, are knowledgeable and proficient using technology and computers.
• Be able to accompany staff on home visits, including to apartments that may only be accessible through climbing stairs.
• Have experience with Microsoft Office products.
• Have a valid Driver's License and access to a safe and reliable vehicle.
• This position requires use of your own personal vehicle and will require insurance liability coverage of at least one hundred thousand dollars per person and three hundred thousand dollars per occurrence and must have a valid Driver's License and pass a driving record check.

Responsibilities

• Provide supervision, leadership, and support to the approximately seven staff providing direct services to people at risk of or experiencing homelessness.
• Provide ongoing supervision and case consultation for staff.
• Conduct regular team meetings that foster mutual support, professional development, and quality service provision for the team.
• Establish and maintain active working relationships with community partners and funders.
• Represent Agate in meetings with agencies, businesses, government, funders, and community partners.
• Manage the financial resources of the initiatives within the budget.
• Ensure quality file keeping and case documentation by direct service staff.
• Oversee program reporting, ensuring that programs are on track to meet contractual goals.
• Ensure that services offered are compliant with Federal, State, and County guidelines, and contract requirements.
• Respond to changing community needs and incorporate best practices throughout the programs.
• Ensure that the required evaluation systems are in place.
• Must be able to attend home visits and apartment showings with clients, including units that may only be accessible by climbing stairs.
• Other duties as assigned.

Benefits

• 6.15 hours of PTO accrued each pay period (4 weeks with an initial 40 hours upon hire)
• 11 Floating holidays per year (Prorated based on hire date)
• Medica Health Insurance with 8 options including traditional and high-deductible options.
• Clear Value from $7-103, Park Nicollet Health Partners and Vantage Plus from $48-150, Passport plan from $170-291
• Employer-paid Dental and Life Insurance for employees
• Flex Spending and Health Savings Account
• Free Employee Assistance Program
• Retirement plan- with 1.5% employer contribution offered between 6 & 12 months of employment)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed