Program Manager, Health Equity

CVS Health

5d

About The Position

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Health Equity Program Manager will support the New Jersey Fully Integrated Dual Eligible (FIDE) health plan. As part of the Quality Management team, this key role will oversee the strategy, development, implementation and evaluation of population health initiatives aimed to reduce disparities and inequities. Oversee the implementation, and evaluation of health equity efforts in the context of contract requirements, NCQA Health Equity Accreditation standards, and national and enterprise strategies Ensure the collection and meaningful use of race, ethnicity, language, disability, and geographic data to identify and analyze disparities for the development and implementation of plans to improve health outcomes Track the completion and evaluate the impact of staff and provider health equity training Inform decision-making regarding best payer practices related to disparity reductions, including providing health plan teams with relevant and applicable resources and research and ensuring that the perspectives of Enrollees with disparate outcomes are incorporated into the tailoring of intervention strategies. Ensure that efforts addressed at improving health equity, reducing disparities, and improving cultural competence are designed collaboratively, align with Aetna Medicaid health equity strategies, and that lessons learned are incorporated into future decision-making. Influences all stakeholders to support key projects/programs to ensure positive outcomes that deliver on results. Collaborate with other state contracted entities, managed care organizations and community organizations to design efforts to reduce disparities and improve cultural competency Drives change to improve performance results, organization effectiveness and/or systems/quality/services (e.g., policies, processes, or systems). Identifies gaps in processes or organization and challenges self and others to develop and implement solutions. Develop and manage effective internal working relationships and trust across stakeholders and senior leaders Ensures accurate prioritization of key projects/programs within purview.

Requirements

• 5-7 years of relevant work experience including:
• 3 years social/human services, social work, public policy, public health, health care, education, community development, or justice.
• 3 years’ program management experience.
• 3 years' experience with population health, health equity, and solid knowledge of HEDIS.
• Community and stakeholder engagement experience
• Experience in actively applying or overseeing the application of science-based quality improvement methods to reduce health disparities
• Knowledge of performance improvement strategies
• Ability to work independently and as part of a team

Nice To Haves

• Master's degree in public health, health administration, or a related field.
• 3 years of experience in health equity program development and implementation
• NCQA Health Equity Accreditation standards & requirements.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.

Responsibilities

• Oversee the strategy, development, implementation and evaluation of population health initiatives aimed to reduce disparities and inequities.
• Oversee the implementation, and evaluation of health equity efforts in the context of contract requirements, NCQA Health Equity Accreditation standards, and national and enterprise strategies
• Ensure the collection and meaningful use of race, ethnicity, language, disability, and geographic data to identify and analyze disparities for the development and implementation of plans to improve health outcomes
• Track the completion and evaluate the impact of staff and provider health equity training
• Inform decision-making regarding best payer practices related to disparity reductions, including providing health plan teams with relevant and applicable resources and research and ensuring that the perspectives of Enrollees with disparate outcomes are incorporated into the tailoring of intervention strategies.
• Ensure that efforts addressed at improving health equity, reducing disparities, and improving cultural competence are designed collaboratively, align with Aetna Medicaid health equity strategies, and that lessons learned are incorporated into future decision-making.
• Influences all stakeholders to support key projects/programs to ensure positive outcomes that deliver on results.
• Collaborate with other state contracted entities, managed care organizations and community organizations to design efforts to reduce disparities and improve cultural competency
• Drives change to improve performance results, organization effectiveness and/or systems/quality/services (e.g., policies, processes, or systems).
• Identifies gaps in processes or organization and challenges self and others to develop and implement solutions.
• Develop and manage effective internal working relationships and trust across stakeholders and senior leaders
• Ensures accurate prioritization of key projects/programs within purview.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
• For more information, visit https://jobs.cvshealth.com/us/en/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees