Program Manager, GTM Strategic Programs

Stripe

77d

About The Position

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. The Go-to-Market (GTM) Strategic Programs team supports Stripe’s mission by empowering the GTM organization to achieve their goals through transformational programs that bring GTM’s strategy to life. We bring expertise, rigorous thinking, and a user-first approach to problem solving, and help build connections between users, Stripe go-to-market teams and the business overall. As we rapidly grow our company and customer-base, we need ‘full stack’ program management experts with global program experience who easily flex between PMO responsibilities coordinating across a number of cross-functional team members, running the full breadth of a program from diagnosis, design, implementation and change management, and driving a successful transition and handover to operational counterparts across GTM & Product Operations.

Requirements

• Experience working in a sales and marketing organization
• 5+ years of experience in program management, business operations, management consulting or a related discipline
• A strong track record of delivering global, complex programs with multiple constituents in a changing, ambiguous environment end-to-end
• Has an enthusiastic 'roll up your sleeves' mentality
• Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment
• The ability to diagnose, simplify and structure problems and solutions while having command of 'the details'
• Excellent analytical, presentation, and communication experience, influencing across all levels from front lines to C-Suite
• Demonstrates leadership qualities throughout their work – taking ownership of challenges, selflessly supporting their colleagues, and setting the standard for quality in their deliverables

Nice To Haves

• Comfort operating with incomplete data and adapting/re-prioritizing activities as business needs change
• Deep problem solving and analysis experience (solving business problems - commercial, operational, financial) in a Sales-oriented environment
• A growth mindset and innate curiosity where every interaction is an opportunity to learn and improve (yourself, and those around you)
• Prior experience with payments
• Comfort with SQL

Responsibilities

• Be accountable for building and driving large-scale programs end-to-end, and be directly responsible for marshaling the cross-functional support and resources needed to accomplish your goals
• Manage directly (or coordinate) the ‘full-stack’ of change management activities across stakeholder engagement and creating champions, messaging/communication planning, support and enablement
• Develop strong collaborative relationships with key stakeholders across Stripe across levels and functions
• Work cross-functionally to identify improvement opportunities for the Revenue teams spanning strategy, people, process, and technology
• Develop a Programs Center of Excellence, providing guidance, consulting, and coaching to peers and others on partner teams
• Seamlessly prioritize among various projects and synthesize data to guide/support strategy and decision
• Make exec level recommendations and drive decisions, where necessary

What This Job Offers

• Number of Employees: 5,001-10,000 employees