Program Manager, Global Operations

American Welding Society Inc

2d

About The Position

The Program Manager, Global Operations (PMGO) is to support our global expansion efforts for AWS Certification and Training products. This role will play a key part in managing international business activities, facilitating cross-organizational partnerships, and ensuring operational efficiency across regions. The PMGO will also provide vital support in certification and accreditation processes to maintain compliance with regional education and training standards. As the international team grows, this role will be instrumental in streamlining workflows, managing communications, and driving market entry initiatives.

Requirements

• Associate degree or equivalent experience.
• 5 + years of experience in professional office environments, specializing in administration and organizational support.
• Strong organizational and project management skills.
• Excellent communication and interpersonal skills.
• Ability to work across multiple time zones and cultures.
• Proficiency in Microsoft Office Suite;

Nice To Haves

• Experience in global operations, project management, or international business is a plus.
• Familiarity with certification, accreditation, or training programs preferred.

Responsibilities

• Manage and Support international market development activities for AWS Certification, Accreditation, and Training products.
• Liaise with internal business units and shared services departments to execute strategies and launch plans.
• Coordinate efforts related to global certification and accreditation processes, including documentation, tracking, and regional compliance requirements.
• Support international fulfillment activities.
• Monitor project timelines, deliverables, and manage communications across international stakeholders.
• Assist with research and analysis of new market opportunities.
• Assist with international marketing and promotional activities.
• Prepare regular reports on progress and performance metrics.
• Support standardize operational processes and documentation for international program implementation.
• Serve as a point of contact for international teams, resolving issues and escalating concerns as necessary.
• Collaborate with Program Manager, and Regional Director, International Certification & Accreditation with interactions and needs of AWS’ International Agents.
• Support VP, Welding and Technology with Administrative Task and Travel Logistics
• Other duties and responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree