We’re seeking a Program Manager to join our Clinical Informatics team to lead market‑facing New Product Introductions (NPI) and drive successful global launches. In this role, you will translate market insights, customer needs, and competitive trends into disciplined launch execution plans. You will work closely with Product Management, Marketing, Sales and Services— ensuring products are introduced into each market with clear readiness, strong cross‑functional alignment, and measurable impact. This NPI role is centered on market launch, rollout, and product performance rather than upstream new product creation. Your role: Lead global launch sequencing and market deployment by partnering closely with Product Management to execute strategic NPI launch plans, determine regional rollout timing, and assess market readiness. Collaborate with the Project Manager for Product Structure and CPQ (configure-price-quote) to validate global delivery readiness for each geography. Own and manage the master NPI launch plan by building and maintaining the comprehensive NPI program plan covering milestones, deliverables, dependencies, and timelines. Assign clear ownership and ensure each deliverable is well‑defined, on track, and communicated to stakeholders. Define and measure launch success by establishing KPIs—such as on‑time market entry, market adoption, commercial performance, and cost vs. plan—and creating dashboards, scorecards, and reports to track progress, analyze gaps, and drive corrective actions. Drive executive visibility and alignment by preparing steering committee materials, executive updates, and gating reviews. Facilitate alignment across global marketing, sales, services, and regional leadership. Manage risk logs, dependencies, mitigation plans, and stakeholder expectations. Standardize launch excellence by creating templates, playbooks, and readiness checklists to ensure consistent and scalable launch execution. Capture lessons learned and refine processes to enhance the speed, quality, and impact of future market launches.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees