Program Manager, Global Compliance Programs

InstacartSan Francisco, CA
1d$140,000 - $187,000Remote

About The Position

Instacart is hiring a Program Manager, Global Compliance Programs to lead cross-functional programs that keep Instacart’s business innovative and compliant. You will own high-impact initiatives spanning Product compliance, Regulatory and Policy obligations, and other strategic compliance projects that cut across legal, regulatory, product, engineering, operations, and marketing teams. This role sits within the Risk & Compliance team and operates as a force-multiplier for the team: you’ll connect regulatory strategy to on-the-ground execution, ensuring that requirements are translated into clear roadmaps, processes, and monitoring. This is an individual contributor role, while you won’t have direct reports, but you’ll lead complex, multi-org programs and influence senior stakeholders across the company.

Requirements

  • 8+ years of experience in strategic program leadership within regulatory, compliance, hardware, product, or risk domains, with demonstrated progression to increasingly strategic roles.
  • Demonstrated success as an individual contributor leading complex, cross-functional programs structuring ambiguity, driving alignment, and delivering results across multiple teams.
  • Proven track record of defining strategy and leading enterprise-wide, multi-year programs in complex, ambiguous environments.
  • Strong understanding of how regulatory or policy requirements impact product, technology, and operations and experience translating them into concrete requirements, processes, or controls.
  • Proven ability to operate effectively at multiple altitudes: Strategic: designing roadmaps, frameworks, and governance. Tactical: writing requirements, building trackers, reviewing test reports, and driving day-to-day execution.
  • Excellent program management skills: scoping, planning, risk management, stakeholder management, and clear status communication.
  • Exceptional written and verbal communication skills, with the ability to tailor messaging to executives, engineers, hardware teams, operators, and external partners.
  • Comfort with execution and tracking tools and working with data/visualization tools to inform decisions.
  • Growth mindset, high ownership, and the ability to thrive in a fast-paced, evolving, and sometimes ambiguous environment.

Nice To Haves

  • Advanced degree (MBA, JD, MS in Engineering, or related field) or equivalent strategic leadership experience.
  • Experience in high-growth technology companies navigating rapid scaling and regulatory expansion.
  • Direct experience representing a company in regulatory proceedings, industry working groups, or policy discussions.
  • Background in both startup/high-growth environments and larger, matrixed organizations.
  • Experience with international regulatory frameworks and multi-market compliance strategy.
  • Relevant certifications (e.g., CCEP, PMP) demonstrating commitment to professional excellence.

Responsibilities

  • Define and execute compliance program strategy
  • Lead enterprise-wide, multi-year compliance programs
  • Design scalable compliance frameworks and operating models
  • Shape regulatory relationships and external strategy
  • Drive organizational compliance maturity
  • Influence at the executive level
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