Program Manager for Tiger Success Program

Towson University•Towson, MD

About The Position

a. Program Leadership & Management Lead the design, implementation, and day-to-day management of the Tiger Success Program, ensuring alignment with institutional student success goals. Develop program structures and expectations that support academic readiness and personal development for incoming students. Provide oversight and direction to program-affiliated staff and faculty. Maintain budgets, resources, and materials needed for program delivery. b. Student Support & Instruction Serve as a primary academic advisor for a subset of program students and teach two sections of an academic skills course. Provide students with individualized advising, coaching, and resource referrals for personal well-being. Meet regularly with students to review goals, assist in policy navigation, and discuss academic planning. Develop and deliver workshops, resources, and events to build academic skills, confidence, and belonging among program students. c. Collaboration & Campus Partnerships Partner and build strong relationships with key campus groups to ensure coordinated support for the cohort. Work with faculty teaching cohort students to monitor student progress and collaborate on interventions. Serve on committees and working groups related to onboarding, student success, and transition programs. d. Data & Assessment Monitor student performance across the entire Tiger Success Program cohort and facilitate proactive intervention when concerns arise. Monitor program participation, completion of milestones, and impact of academic interventions. Use evidence-based practices and program evaluation findings to refine program design and improve student outcomes. e. Other Duties Assumes other responsibilities as designated by the Assistant Vice President of Academic Success.

Requirements

Master's degree.
Two years experience of specific academic support or teaching.
Knowledge of student development theory, advising practices, student transitions, or related strategies.
Ability to design, implement, and manage complex programs.
Skilled in providing individualized holistic advising and academic coaching.
Excellent interpersonal and collaboration skills.
Proficiency in collecting, analyzing, and interpreting student data.
Strong communication skills.
Ability to work effectively with diverse student populations.
Understanding emerging best practices in student readiness, retention, and success.
Ability to maintain sensitive and confidential records and information.

Nice To Haves

Ability to work in a fast-paced environment.
Innovative and entrepreneurial mindset.
Ability to think strategically and multidimensionally.
Strong work ethic and commitment to quality.
Strong writing, editing, presentation, and communication skills.
Ability to create and manage change.

Responsibilities

Lead the design, implementation, and day-to-day management of the Tiger Success Program
Develop program structures and expectations that support academic readiness and personal development for incoming students
Provide oversight and direction to program-affiliated staff and faculty
Maintain budgets, resources, and materials needed for program delivery
Serve as a primary academic advisor for a subset of program students
Teach two sections of an academic skills course
Provide students with individualized advising, coaching, and resource referrals for personal well-being
Meet regularly with students to review goals, assist in policy navigation, and discuss academic planning
Develop and deliver workshops, resources, and events to build academic skills, confidence, and belonging among program students
Partner and build strong relationships with key campus groups to ensure coordinated support for the cohort
Work with faculty teaching cohort students to monitor student progress and collaborate on interventions
Serve on committees and working groups related to onboarding, student success, and transition programs
Monitor student performance across the entire Tiger Success Program cohort and facilitate proactive intervention when concerns arise
Monitor program participation, completion of milestones, and impact of academic interventions
Use evidence-based practices and program evaluation findings to refine program design and improve student outcomes
Assumes other responsibilities as designated by the Assistant Vice President of Academic Success