Program Manager, Food

Carrier Corporation•Beverly, MA

About The Position

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier . Carrier is actively recruiting for a dynamic, entrepreneurial Program Manager, Food who builds relationships with ease to join the team in Beverly, MA . About the Role: This position is responsible for managing customer temperature monitoring programs that help companies who are involved in the manufacture or distribution of temperature sensitive food products to continuously improve their cold chains. The role of the program manager is to provide exceptional customer service, data analysis, information visualization, process improvement, project management, report writing, and presentation delivery. The program manager works within a cross functional team that includes account managers, client services, data analysts, project managers, industrial engineers and field technicians. The program manager also works with customers at multiple levels including QA and/or operations managers at large food retail companies. The ideal candidate should possess excellent customer service skills and effectively communicate with customer representatives at all levels.

Requirements

Bachelor's Degree
4+ years of experience in a supply chain role, food distribution chain, cold chain management, transportation, or refrigeration.
Ability to travel up to 25% (US and Canada)

Nice To Haves

Bachelor’s Degree - Agricultural Economics, Post-Harvest, Mathematics/Statistics or Food Science
Understanding of the food distribution chain, cold chain management, transportation, or refrigeration

Responsibilities

Interact with customers and their representatives, understand their cold chain and gain their trust and participation in cold chain improvement activities
Present at customer and industry events
Facilitate the flow of information amongst members of cross functional team.
Continuously improve skills and expertise in 3 key areas: handling of perishable food items, process improvement, and cold chain management/refrigeration
Provide cold chain management expertise and drive continuous improvement
Identify opportunities for improvement and make recommendations for corrective actions to customer’s cold chain
Manage databases, analyze data, and create reports
Other duties as required

Benefits

Employees are eligible for benefits, including:
Health Care benefits: Medical, Dental, Vision; wellness incentives
Retirement benefits
Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
Disability: Short-term and long-term disability
Life Insurance and Accidental Death and Dismemberment
Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
Tuition Assistance
To learn more about our benefits offering, please click here: Work With Us | Carrier Corporate
The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
This position may be entitled to short-term cash incentives, subject to plan requirements.
Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.