Program Manager, Field Actions

Masimo•Irvine, CA

19h•$100,000 - $135,000•Onsite

About The Position

The Program Manager is responsible for the execution and management of field actions and ensuring all related activities required per Masimo’s Quality Management System (QMS) are completed in an accurate and timely manner. The program manager is responsible for ensuring all required documentation, which includes records of the initiation, communication, monitoring and closure of field actions are created per the applicable regulations, standards and provisions defined in Masimo’s QMS.

Requirements

Prior experience working in a similar role or in a related area
Well organized and accustomed to maintaining excellent records
Basic computer skills including: Word, Excel, PowerPoint and management of spreadsheets and generating reports
Excellent written and oral communications skills across all levels of the organization and with international sites and customers.
Ability to work with minimal guidance
BA/BS or equivalent years of related experience required

Nice To Haves

3-5years of Medical Device industry experience

Responsibilities

Work with the Quality team, Masimo global sites, and customers to ensure field action compliance, product accounting and reconciliation of field actions.
Support the creation and management of customer notifications, Marketing Flash documents, field action/recall strategies, status reports and closure notices by collaborating with the Quality team, cross-functional team members and customers.
Communicate in an effective manner with internal employees, field employees and customers to help ensure timely and accurate execution of field actions, including the following: recalls, correction, customer notifications and/or removals initiated by Masimo.
Perform other duties related to Quality Compliance, as required.