Program Manager, Enterprise Performance Management

Comcast•Livermore, CA

About The Position

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary The Program Manager, Enterprise Performance Management plays a pivotal role in the strategic execution and promotion of the annual performance management cycle. Reporting to the Sr. Director of Talent and Performance Management, this role works to ensure the successful execution of enterprise-wide performance and talent strategies that align with business goals and drive organizational effectiveness. This role will guide designated PM leads and HR partners across the enterprise through all points of the performance management cycle and optimize the enterprise PM process through enhancement projects. Acts as a subject matter expert. Job Description Core Responsibilities Plays a pivotal role in optimizing and executing the Enterprise-wide performance management practices. Collaborates with HR Business Partners to promote and integrate new talent management practices in effort to support overall business goals. Partners with analytics teams to identify key insights from complex talent data to inform, enhance, and optimize process design Collaborates with Talent and HR Leaders to identify and troubleshoot end-user issues while scaling best practices in performance management Partners with HR Comms to maintain clear and effective Performance communications to leaders and employees through toolkits, trainings, and office-hours Leverages data-driven insights to craft compelling talent stories that influence executive decision-making and align with business priorities. Maintains organizational data storage through Sharepoint site of all Enterprise Performance Management documents, Enterprise-wide training materials, and change management plans Ensures user accessibility and simplicity of tools through iterative prototyping Leverages HR management system enhancements to expedite and improve talent practice applications. Builds and maintains relationships with Performance Management Community and HR business partners and provide support for PM processes Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Support a culture of inclusion in how you work and lead. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications

Requirements

Collaborating
Data Organization
Data Storytelling
Performance Management (PM)
Program Management
Stakeholder Management
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
7-10 Years Relevant Work Experience

Responsibilities

Plays a pivotal role in optimizing and executing the Enterprise-wide performance management practices.
Collaborates with HR Business Partners to promote and integrate new talent management practices in effort to support overall business goals.
Partners with analytics teams to identify key insights from complex talent data to inform, enhance, and optimize process design
Collaborates with Talent and HR Leaders to identify and troubleshoot end-user issues while scaling best practices in performance management
Partners with HR Comms to maintain clear and effective Performance communications to leaders and employees through toolkits, trainings, and office-hours
Leverages data-driven insights to craft compelling talent stories that influence executive decision-making and align with business priorities.
Maintains organizational data storage through Sharepoint site of all Enterprise Performance Management documents, Enterprise-wide training materials, and change management plans
Ensures user accessibility and simplicity of tools through iterative prototyping
Leverages HR management system enhancements to expedite and improve talent practice applications.
Builds and maintains relationships with Performance Management Community and HR business partners and provide support for PM processes
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) as necessary.
Other duties and responsibilities as assigned.
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.