Program Manager, EMR Connectivity

Adaptive Biotechnologies•Seattle, WA

13d•Remote

About The Position

At Adaptive, we’re Powering the Age of Immune Medicine. Our goal is to harness the power of the adaptive immune system to transform the way diseases are diagnosed and treated. As an Adapter, you’ll have the opportunity to make a difference in people’s lives. With Adaptive, you’ll create a career highlight through collaboration with bright, curious colleagues working at the apex of innovation and application. It’s time for your next chapter. Discover your story with Adaptive. Position Overview At Adaptive, we are revolutionizing diagnostic testing by delivering precise, timely, and actionable insights to healthcare providers and their patients. Our mission is to harness cutting-edge technology and data integration to ensure MRD results drive better clinical outcomes. As part of that mission, we are seeking a Program Manager, EMR Connectivity, to support EMR and LIS integrations across our clinical network. This role is responsible for leading the planning, coordination, and execution of EMR and LIS integration initiatives that enable seamless ordering, results delivery, and clinical data exchange. This role bridges technical implementation and project delivery—working closely with internal engineering, product, and operations teams as well as external health system partners to deliver secure, scalable, and reliable connectivity solutions. The ideal candidate combines deep interoperability expertise with strong leadership, communication, and stakeholder management skills to ensure successful integration delivery across a growing healthcare ecosystem.

Requirements

Bachelors and 7+ years in technical program or project management, with a focus on healthcare data integrations or EMR interoperability
Strong expertise with Epic (Aura experience a plus) and other major EHRs; able to map clinical workflows into technical build and configuration.
Proven ability to juggle multiple concurrent projects while maintaining rigorous documentation (workflows, test plans, go-live artifacts)
Detail-oriented with a focus on system stability, data integrity, and post-go-live optimization
Track record of troubleshooting interface issues and optimizing post-go-live performance in diagnostic-lab or clinical environments.
Exceptional communication skills —translate complex technical concepts for non-technical audiences and mentor client staff
Cross-functional leadership and customer-success orientation, ensuring high stakeholder satisfaction and quality outcomes
Strict adherence to HIPAA, CLIA/CAP, and cybersecurity standards throughout the integration lifecycle

Nice To Haves

History of leading technical teams and providing on-site go-live “elbow” support while driving continuous improvement via KPIs and retrospectives
Advanced analytical/problem-solving skills and strong documentation practices that capture decisions and drive scalability
High emotional intelligence and ability to thrive in fast-paced, ambiguous environments while balancing competing priorities
Proven partner to Sales/Product teams , translating voice-of-customer into roadmap inputs and tailored integration strategies
Passion for world-class service and intrinsic motivation to exceed client expectations in a high-growth diagnostics or health-IT setting

Responsibilities

Technical Oversight : Leverage technical expertise to guide the design, configuration, and validation of HL7, FHIR, and API-based interfaces supporting clinical ordering, results, and data-sharing workflows
Stakeholder Management : Serve as primary technical liaison between Adaptive and external partners (e.g., Epic, Cerner, Athena, etc.), ensuring clear communication, alignment on technical requirements, and timely resolution of issues
Project Governance : Develop and maintain detailed project plans, risk logs, and communication cadences to track milestones and ensure transparency across teams
Performance Monitoring: Oversee production performance and data integrity, collaborating with support and engineering teams to troubleshoot and optimize live interfaces
Process and Scalability: Drive documentation, standardization, and automation of integration workflows to enable repeatable, high-quality deployments
Continuous Improvement: Document stakeholder input and retrospective technical learnings to support internal process optimizations and best practice standardizations
Cross-Functional Coordination : Partner with engineering, product, lab operations, compliance, and commercial teams to align integration efforts with business and clinical objectives
Compliance and Security: Comply with rigorous standards for HIPAA, CLIA/CAP, and data security across all integrations and documentation
All other duties as assigned

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