Program Manager (E-Commerce & Technology) - Contract

Tech Holding•Los Angeles, CA

6h•Onsite

About The Position

We are seeking an experienced Program Manager, for a project based assignment. In this pivotal role, you will drive the successful delivery of complex, cross-functional initiatives that power our digital commerce platform and support our global expansion. You will be the connective tissue between business stakeholders, engineering teams, design, and external vendors, ensuring alignment, clarity, and execution excellence.

Requirements

7+ years of program/project management experience, with at least 3 years in e-commerce or digital technology
Proven experience managing Project Managers or cross-functional teams
Hands-on experience with Shopify Plus or equivalent enterprise e-commerce platforms
Experience with Celigo or similar integration platforms (MuleSoft, Boomi, Workato)
Strong understanding of e-commerce ecosystems including OMS, WMS, ERP, PIM, and payment systems
Demonstrated ability to manage vendor relationships and third-party development teams
Excellent stakeholder management and executive communication skills
Experience with Agile, Scrum, and/or Waterfall methodologies
PMP, PgMP, CSM, or equivalent certification preferred
Bachelor's degree in Business, Information Technology, or related field

Nice To Haves

Experience in fashion, luxury retail, or the apparel industry
Familiarity with global e-commerce operations and international market expansion
Experience with NetSuite, SAP, or similar ERP systems
Knowledge of headless commerce architecture and composable commerce
Understanding of UX/UI design principles and digital brand expression

Responsibilities

Lead and manage multiple concurrent e-commerce and technology programs from initiation through delivery, ensuring on-time, on-budget, and on-scope completion
Directly manage and mentor a team of Project Managers, providing guidance, performance feedback, and professional development opportunities
Serve as the primary liaison between business stakeholders, engineering, design, and external vendors to ensure seamless communication and project alignment
Own the roadmap planning and prioritization process for e-commerce technology initiatives in collaboration with senior leadership
Manage vendor relationships and contracts, including system integrators, platform providers, and third-party technology partners
Drive implementation and optimization of our Shopify Plus e-commerce platform, including theme development, app integrations, and checkout enhancements
Oversee integration projects using Celigo and other iPaaS solutions to connect ERP, WMS, OMS, and other enterprise systems
Establish and maintain program governance frameworks, including status reporting, risk management, and escalation protocols
Collaborate with the Design team to ensure digital experiences align with AMIRI's luxury brand standards and aesthetic vision
Partner with Engineering to define technical requirements, review architecture decisions, and ensure scalable solutions
Drive continuous improvement initiatives to enhance delivery processes, team efficiency, and stakeholder satisfaction