Program Manager - DSMI

Direct Supply•Milwaukee, WI

About The Position

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the Program Manager – DSM position, you’ll lead a portfolio of complex, cross-functional programs that bring proprietary products to market, while evolving delivery frameworks that drive visibility, prioritization, and execution excellence. You’ll collaborate across Engineering, Category, and Supply Chain teams to align on strategy, manage regulatory and technical requirements, resolve blockers, and deliver high-impact results. Skills Needed: Optimizes Work Processes – Streamlines workflows by harnessing data, AI, and technology. Identifies opportunities for efficiency and incorporates new processes and technology. Defines new success measures. Delivers Results – Seizes new opportunities and tackles challenges head-on with urgency. Takes initiative and consistently hits goals. Zeroes in on key priorities for results. Leads Through Change & Ambiguity – Navigates the unknown with confidence, steering through change and uncertainty with a clear vision and unwavering determination. Turns chaos into clarity, keeping goals firmly in sight. Strong ability to manage cross-functional program execution from planning through launch Demonstrated skill in using digital tools and dashboards to improve visibility, alignment, and prioritization Excellent communication and stakeholder engagement skills to drive clarity and resolve blockers across teams What You’ll Do and Impact: Lead program execution across product development, cost-out, and quality initiatives within DSMI’s proprietary brand portfolio. Own and evolve DSMI’s PMO operating model, including tools, dashboards, cadences, and governance standards. Champion adoption of delivery best practices across teams to enhance consistency, clarity, and impact. Coordinate across teams to identify and address risks, dependencies, and resource gaps. Drive the use of AI, automation, and digital tools to improve collaboration and streamline delivery. Partner with senior leaders to ensure program priorities align with strategic objectives. Experience: 7+ years of program or project management experience in product development, manufacturing, or supply chain Success leading complex, cross-functional programs with interdependencies Experience implementing scalable delivery tools and frameworks Proficient in JIRA, Confluence, Asana, Tableau, or Power BI Strong strategic thinking, communication, and problem-solving skills Ability to travel by car and/or plane up to 10% Valid, unexpired driver's license with satisfactory driving record Additional Items of Interest: Certifications such as PMP, Lean Six Sigma, Agile SAFe, or PROSCI preferred Experience in consumer product development, contract manufacturing, or regulated industries is a plus Job to be performed in the location listed. Generous benefit package available. Click here to learn more. Direct Supply, Inc. and its U.S. subsidiaries are equal opportunity and affirmative action employers committed to diverse workforces. © 2013 to 2026 Direct Supply, Inc. All rights reserved. Direct Supply delivers solution-driven platforms, products and services to help solve the toughest challenges facing Senior Living and Healthcare. For more than 35 years, we’ve grown consistently while expanding our offering of innovative solutions for virtually every critical area of senior health across the continuum of care. If you asked our 1,200+ Partners what separates Direct Supply from other applied technology companies, it’s that we are 100% employee owned and driven to work with a purpose. Every day, we strive to honor our mission of enhancing the lives of millions of seniors and healthcare professionals in a results-oriented agile environment that gives our Partners the necessary tools and flexibility to truly bring what’s next to Healthcare. Ready to make a difference?

Requirements

7+ years of program or project management experience in product development, manufacturing, or supply chain
Success leading complex, cross-functional programs with interdependencies
Experience implementing scalable delivery tools and frameworks
Proficient in JIRA, Confluence, Asana, Tableau, or Power BI
Strong strategic thinking, communication, and problem-solving skills
Ability to travel by car and/or plane up to 10%
Valid, unexpired driver's license with satisfactory driving record

Nice To Haves

Certifications such as PMP, Lean Six Sigma, Agile SAFe, or PROSCI preferred
Experience in consumer product development, contract manufacturing, or regulated industries is a plus

Responsibilities

Lead program execution across product development, cost-out, and quality initiatives within DSMI’s proprietary brand portfolio.
Own and evolve DSMI’s PMO operating model, including tools, dashboards, cadences, and governance standards.
Champion adoption of delivery best practices across teams to enhance consistency, clarity, and impact.
Coordinate across teams to identify and address risks, dependencies, and resource gaps.
Drive the use of AI, automation, and digital tools to improve collaboration and streamline delivery.
Partner with senior leaders to ensure program priorities align with strategic objectives.