Program Manager (Day Support Activities)
About The Position
Albertina Kerr empowers people with intellectual and developmental disabilities, mental health challenges and other social barriers to lead self-determined lives and reach their full potential. As the DSA Program Manager, you will oversee the daily operations of the Day Support Activities program, ensuring exceptional person-centered services. This role includes supervising a dynamic team, building a positive work environment, and ensuring adequate staffing is in place to meet compliance. You'll develop and implement individual support plans and coordinate Day Support Activities for the people supported. What You'll Do: Lead & Inspire: Hire, train, and mentor staff to deliver exceptional support services. Ensure Quality: Monitor compliance with ISPs, PBSPs, and organizational policies. Drive Growth: Partner with leadership to plan for program expansion and budget management. Build Relationships: Engage with families, guardians, and community partners. Champion Person-Centered Care: Promote dignity, choice, and independence for those we support. Why Kerr: Join the team at Albertina Kerr and make a meaningful impact on the lives of people with intellectual and developmental disabilities, mental health challenges, and other social barriers!
Requirements
- Associate degree or higher in Psychology, Social Work, Program Management, or related field.
- At least two years of experience working with people with developmental disabilities or related fields in a Day Supported Activities environment, including at least one year of experience creating, coordinating, or implementing individualized support plans required.
- At least one year of experience leading, mentoring, or coordinating the work of two or more individuals.
- Proven leadership and supervisory abilities, with strong interpersonal, communication, and organizational skills.
- Basic computer proficiency consistent with requirements to access the electronic health records system, communicate by email, and write reports. Including Outlook, Excel, Word, and Adobe.
- Verbal and written English language proficiency to communicate effectively with people we support, coworkers, and community members.
- Ability to make appropriate and responsive decisions in dynamic situations.
- Ability to meet all background checks, references, and driving requirements.
Responsibilities
- Hire, train, and mentor staff to deliver exceptional support services.
- Monitor compliance with ISPs, PBSPs, and organizational policies.
- Partner with leadership to plan for program expansion and budget management.
- Engage with families, guardians, and community partners.
- Promote dignity, choice, and independence for those we support.
Benefits
- Paid medical, dental, and vision employee benefits
- Paid basic life & accident insurance and short- & long-term disability
- Paid internal training and career development
- Paid holidays and generous time off
- 401(k) retirement savings plan with up to 4% employer match
- 24-hour Employee Assistance Plan (EAP) that provides resources for everything from mental health to pet insurance and financial counselling
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
Associate degree
Number of Employees
501-1,000 employees
