program manager, Data Literacy (Seattle, WA)

Starbucks Coffee Company • Seattle, WA

12h

About The Position

Design and lead enterprise-wide data literacy programs, enabling partners to confidently use data and analytics in their daily work. Develop and deliver training programs and learning curricula focused on data governance, analytics tools, and best practices to improve data fluency across the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

Requirements

• Experience designing and delivering training or enablement programs for technical and business audiences.
• Bachelor's degree in Information Systems, Data Science, Business Administration, or related field
• Familiarity with change management frameworks and adult learning principles.
• Leads by example with confidence, a positive attitude, patience, honesty, integrity, and a strong sense of commitment.
• Ability to ‘read the room,' navigate program and project engagements efficiently and effectively.
• Skilled in engaging in difficult conversations that result in positive, actionable outcomes.
• Ability to navigate complex and diverse landscapes effectively.
• Seeks and provides honest, transparent feedback.
• Ability to build and lead high-performing project teams.
• Sets expectations and holds individuals and teams accountable to commitments.
• Drives decision-making that favors compromise and alignment over consensus-building.
• Strong facilitation skills; adapts approach to different engagement types.
• Excellent written and verbal communication skills.

Nice To Haves

• Master's degree preferred.
• Certifications in Project Management (PMP, PgMP) or Agile/Scrum.

Responsibilities

• Design and lead enterprise-wide data literacy programs
• Develop and deliver training programs and learning curricula focused on data governance, analytics tools, and best practices to improve data fluency across the organization

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees