MANSCAPED-posted 3 months ago
$95,000 - $105,000/Yr
Full-time
OK
101-250 employees

Reporting to the Sr. Director, PMO we are seeking a Program Manager, Creative Digital Design to lead the intake, prioritization, and execution of creative assets across a wide range of digital and static channels. This role will manage the full lifecycle of digital asset development—serving as the central coordination point between internal stakeholders, designers, vendors, and legal partners. From social headlines to retail banners, the individual will ensure creative output is delivered on time, on brand, and optimized for each use case. The ideal candidate has a strong command of digital creative workflows, thrives in fast-paced environments, and brings a process-driven mindset to everything they do. This individual will play a key role in streamlining project intake, balancing competing priorities, and driving operational excellence across our creative pipeline.

  • Own the intake and prioritization of creative requests, ensuring efficient processing of both digital and static asset needs while maintaining alignment with business priorities
  • Lead the end-to-end management of digital asset workflows, including web design, marketing banners, social media graphics, blog content, and email visuals
  • Partner with Creative, Copy, and Marketing teams to ensure timely execution and brand consistency across all deliverables
  • Coordinate with external vendors to manage outsourced creative production (5 & Done), overseeing timelines, quality, and asset delivery
  • Oversee the development and deployment of key creative asset types, including but not limited to: Retailer web assets & key initiatives (KIs), Marketplace assets & KIs, Blog content visuals, Email and social headlines, Digital and static ads, IG captions and GIFs, Email graphics, PR event creative, One-off retail creative requests (excluding fixtures, campaigns, and new retailer launches)
  • Partner with Legal and internal stakeholders to manage copy reviews and ensure compliance across all creative workflows
  • Manage creative concepts for brand campaigns ensuring they align with business objectives
  • Facilitate creative resource management and prioritize workstreams to optimize workload across creative and marketing functions
  • Facilitate and lead collaborative priority conversations between creative, marketing and retail teams
  • Drive process ideation and continuous improvement across creative operations, streamlining coordination and reducing inefficiencies
  • Monitor project timelines and resource allocation, surfacing risks and solving blockers to maintain momentum
  • Facilitate project kickoffs, weekly standups, and milestone reviews; keep cross-functional teams aligned and informed while maintaining clear documentation across all workstreams
  • Help teams stay focused on strategic priorities without micromanaging execution
  • Champion cross-functional accountability and clear communication throughout each phase of the creative process
  • Manage updates to project templates; onboard teams to tools and processes as needed
  • Perform additional duties as needed to support evolving business priorities
  • 4+ years of experience in creative program management or marketing operations, ideally within a fast-paced, high-volume environment
  • Deep understanding of digital and static creative workflows, timelines, and asset types
  • Strong organizational skills and the ability to manage multiple workstreams simultaneously
  • Proven experience coordinating with vendors and managing outsourced creative pipelines
  • Familiarity with project/program management tools (e.g., Asana, Monday.com, Trello)
  • Exceptional communication skills with the ability to engage confidently with executive leadership, program managers and all roles across the organization, while fostering collaboration and accountability
  • Ability to translate creative needs into structured plans
  • Proactive problem-solver who thrives in a cross-functional environment and prides themselves on quality of work
  • Detail-oriented with a passion for process optimization and continuous improvement
  • Understanding of legal and compliance workflows related to marketing and creative content is a strong plus
  • Experience with retail, eCommerce, or consumer product creative teams preferred
  • 20 accrued vacation days per year
  • 40 hours of paid sick leave annually
  • 3 paid mental health days
  • 9 paid holidays throughout the year
  • Employee 401(k) plan and company match
  • Pet insurance (Paws & Claws coverage)
  • Comprehensive life insurance, AD&D and long-term disability coverage
  • Comprehensive medical, dental, and vision insurance plans
  • Confidential Employee Assistance Program
  • Accident and critical illness plans
  • Monthly utility allowance for Wifi and phone usage
  • Employee discount program
  • Wellness challenges
  • Paid parental leave
  • Regular recognition initiatives
  • One paid volunteer day per year
  • Certified Great Place to Work
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