Program Manager, Consultant, Commercial CMO

Blue Shield of CaliforniaOakland, CA
Hybrid

About The Position

Your Role The Program Manager, Consultant-Commercial, is responsible for leading and coordinating complex, cross‑functional clinical and operational initiatives across Commercial Lines of Business. This role partners closely with Medical Directors, Clinical Operations, Analytics, IT, and provider organizations to ensure high‑quality execution, data integrity, and timely delivery of strategic Commercial CMO priorities. Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow – personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Requirements

  • Bachelor's degree required; master’s degree in healthcare, public health, business, or related field preferred (MPH, MBA, MHA, etc.)
  • 7 years of experience in healthcare operations, clinical program management, population health, or managed care
  • Experience coordinating cross functional clinical and data oriented workstreams
  • Ability to analyze data outputs, identify anomalies, and coordinate resolution with technical teams
  • Demonstrated ability to manage multiple complex initiatives simultaneously

Responsibilities

  • Lead. end‑to‑end Commercial CMO programs from design through implementation, including requirements gathering, stakeholder alignment, execution, and performance monitoring
  • Serve as a strategic liaison between Commercial CMO leadership, Medical Directors, Analytics, and IT teams to ensure accurate, timely, and actionable outputs
  • Manage complex timelines, interdependencies, risks, and mitigation strategies across multiple concurrent initiatives
  • Oversee internal and external data reporting workflows, ensuring data accuracy, validation, and appropriate issue escalation
  • Drive cross‑functional decision‑making through effective meeting facilitation, documentation, and follow‑through
  • Support provider‑facing clinical and operational deliverables across Commercial LOBs
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