Program Manager, Compliance Readiness, Trust and Safety

Google•Austin, TX

About The Position

Trust and Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety. In this role, you will drive proactive compliance readiness for high-priority regulations impacting Google and Trust and Safety in areas of Artificial Intelligence (AI) and content moderation. You will have exceptional communication skills and extensive experience in building compliance programs.At Google we work hard to earn our users’ trust every day. Trust & Safety is Google’s team of abuse fighting and user trust experts working daily to make the internet a safer place. We partner with teams across Google to deliver bold solutions in abuse areas such as malware, spam and account hijacking. A team of Analysts, Policy Specialists, Engineers, and Program Managers, we work to reduce risk and fight abuse across all of Google’s products, protecting our users, advertisers, and publishers across the globe in over 40 languages.

Requirements

Bachelor's degree or equivalent practical experience.
5 years of experience managing programs with multiple work streams in compliance, risk management, audit, legal, or consulting.
Experience working with number of cross-functional stakeholders in a changing global environment.

Nice To Haves

Advanced degree in a relevant field (e.g., business, compliance, law).
Experience in any of the following areas: content, AI, privacy, consumer protection, or competition.
Experience in compliance and implementing compliance programs.
Ability to craft clear and concise narratives and tailor communications to inform and influence different stakeholders.
Ability to influence and motivate partner teams in highly ambiguous environments without direct authority.
Excellent stakeholder management skills with the ability to build relationships, align across multiple global teams, and functions toward a mutually agreed upon solution.

Responsibilities

Influence and shape emerging regulations through effective advocacy of Trust and Safety (T&S) equities.
Provide Trust and Safety (T&S) leadership with early visibility on emerging regulations and thematic trends.
Partner with Legal to interpret regulatory requirements and translate them into concrete, actionable steps for T&S teams.
Work with a wide range of cross-functional stakeholders across Google to program manage implementation towards day 1 readiness.
Communicate status updates effectively and escalate risks appropriately.