Ops Safety and Readiness Program Manager

Waymo • Phoenix, WA

1d • Hybrid

About The Position

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading autonomous fleet and operations platform. From component sourcing to end customer management, we enable and create value for Waymo through scaled and orchestrated deployment of the Waymo Driver. At Waymo, we are dedicated to building a culture that promotes collaboration and celebration. We value our team members' unique backgrounds, perspectives, and experiences and support and encourage all team members to share their ideas to help Waymo better serve the communities in which we operate. In this hybrid role, you will report to our Ops Safety & Readiness Manager.

Requirements

• 7+ years of Program Management experience, specifically within complex operations, aviation, autonomous vehicles, logistics, or high-growth technology environments.
• Project management tools and methodologies (Agile, Lean Six Sigma, or PMP) with the ability to manage multiple high-stakes workstreams simultaneously.
• Ability to translate complex operational needs into clear, actionable requirements for executive leadership and technical partners.
• Strong leadership skills, and clear verbal and written communication, alongside the ability to navigate ambiguity and drive decision-making
• Significant expertise in scaling processes within complex, growing areas

Nice To Haves

• Experience designing process in highly regulated spaces (Aviation, nuclear, oil & gas, etc…)
• Expertise within autonomous or ride-hailing space
• Experience with road safety, design, or transportation planning

Responsibilities

• Design, implement, and optimize end-to-end operational processes that are built for 10x scale. This includes identifying bottlenecks in current workflows and working cross-functionally to developing & implementing resilient solutions.
• Identify processes with complex & interfacing workflows; develop project proposals to strengthen the control structure to improve safety & redundancy.
• Evaluate Operations safety control structure; Partner cross-functionally to align heat maps and prioritization for features which strengthen response procedures and improve safety.
• Lead large-scale projects involving diverse stakeholders including Engineering, Product, Legal, and Field Operations to align on process changes and implementation timelines.
• Establish Key Performance Indicators (KPIs) to measure process health and scalability, using data to drive continuous improvement cycles.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed