Program Manager, Central Operations, WW Sustainability

Amazon • Arlington, VA

1d

About The Position

Join us at the forefront of Amazon's sustainability initiatives to work on
environmental and social advancements to support Amazon's long term worldwide
sustainability strategy. At Amazon, we're working to be the most
customer-centric company on earth. To get there, we need exceptionally talented,
bright, and driven people.

The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale
and speed to build a more resilient and sustainable company. We manage our
social and environmental impacts globally, and drive solutions that enable our
customers, businesses, and the world to become more sustainable.

Amazon's Human Rights & Social Impact program drives customer trust, business
continuity, and sustainable social impact by embedding respect for human rights
and the environment throughout Amazon’s entire value chain. We implement
company-wide standards and commitments such as our Global Human Rights
Principles (GHRP)
[https://sustainability.aboutamazon.com/people/human-rights/principles] and
Supply Chain Standards (SCS)
[https://sustainability.aboutamazon.com/people/supply-chain]. We seek to
continuously improve the tools and processes used in integrating human rights
and environmental due diligence across the business.

The Human Rights and Social Impact (HRSI) team seeks a Program Manager for
Central Operations. This team drives business rhythm and team-wide progress at
HRSI's core. As a strategic operational leader, you will excel in planning,
execution, and team development.

You will own business and strategic planning while establishing and maintaining
business rhythms that deliver on our mission. Working with senior leadership, you
will manage business reviews, create growth opportunities for team members, and
coordinate leadership activities and strategic offsites.

You will drive continuous improvement initiatives, set process standards, and
implement innovative AI-powered solutions to enhance team productivity. This
role requires someone who enables others' success and builds organizational
capability through mentorship and skill development.

Requirements

• 3+ years of program or project management experience
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership
• Experience working cross functionally with tech and non-tech teams
• Experience using data and metrics to determine and drive improvements
• Outstanding written and verbal communication skills with ability to create executive-level documentation
• Proficiency with AI tools and technologies for productivity enhancement
• Proven ability to mentor, coach, and develop team members
• Change management expertise with track record of successful tool and process adoption
• Experience supporting senior leadership and executive teams

Nice To Haves

• 2+ years of driving process improvements experience
• Experience in social impact, sustainability, or human rights organizations

Responsibilities

• Lead the annual Operating Plan and 3-Year Plan processes, as well as the Monthly and Quarterly Business Review
• Identify and coach team members on QBR/MBR ownership as stretch assignments to develop their capabilities
• Identify, evaluate, and drive adoption of new tools and technologies, with particular emphasis on AI-powered solutions
• Support the leadership team's operational rhythm including logistics, strategic planning sessions, leadership offsites and follow-ups
• Drive overall writing and AI skills improvement across the team
• Own cross-HRSI content and branding requirements, strategic tooling decisions and adoption, and media assets
• Set and maintain the highest standards for process adherence and operational excellence
• Lead change management initiatives

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed