Program Manager (Case Mgmt & HCS/TxHmL)

Bay Area Rehabilitation Center • Baytown, TX

3d

About The Position

Position Summary:
Bay Area Rehabilitation Center (BARC) is looking for a compassionate and experienced Program Manager to lead our HCS and TxHmL programs. In this role, you’ll support a dedicated team, guide high-quality service delivery, and help ensure individuals and families receive the care and support they need to thrive.
This position is ideal for someone who enjoys both leadership and hands-on involvement in case management, while making a meaningful impact in the lives of under served populations.

Requirements

• Bachelor’s degree in Social Work, Human Services, or related field (Master’s preferred)
• 3+ years of experience in IDD services, with at least 2 years in HCS/TxHmL
• Knowledge of/experience with Health and Human Services Waiver Program
• Previous leadership or supervisory experience
• Strong knowledge of TAC and HHSC requirements
• Experience with case management, care coordination, and compliance
• Excellent communication, organization, and problem-solving skills
• Comfort with documentation systems and basic technology
• CPR/First Aid certification
• Valid driver’s license and reliable transportation
• Ability to travel locally to homes and program sites as needed

Nice To Haves

• Bilingual skills are a plus

Responsibilities

• Oversee daily operations of HCS and TxHmL programs, ensuring services are high-quality and compliant
• Lead and support case managers, ISS staff, and billing coordination
• Guide the development and monitoring of individualized care plans and Person-Directed Plans (PDPs)
• Ensure clients receive consistent follow-up, advocacy, and coordinated care
• Monitor program performance, service utilization, and documentation standards
• Conduct internal audits and help prepare for HHSC reviews and surveys
• Partner with the billing team to ensure accurate, timely billing and authorizations
• Serve as a key point of contact for families, staff, and external partners
• Foster a positive, collaborative team environment focused on dignity, respect, and equity.

Benefits

• At BARC, we’re committed to creating meaningful change in the lives of the individuals and families we serve. You’ll be part of a team that values compassion, collaboration, and quality care—while giving you the opportunity to grow as a leader and make a real impact every day.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees