Program Manager – Advanced Electrical Services

Caterpillar Inc.•Alpharetta, GA

1d•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. About EPD Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands. We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations! Job Summary The Program Manager leads the execution of complex Advanced Electrical Services (AES) switchgear programs, driving results from order entry through commissioning and project closeout. This role provides hands-on leadership to a high-performing project management team, ensuring projects are delivered safely, on time, and aligned with customer and business expectations. The leader brings deep technical understanding of paralleling switchgear systems and applies that expertise to guide cross-functional teams across engineering, manufacturing, supply chain, and field operations. Acting as the primary escalation point, this role owns financial, commercial, contractual, and technical outcomes while proactively managing risk. Success requires a customer-focused mindset, strong people leadership, and the ability to translate strategy into disciplined execution.

Requirements

Budgeting: Extensive experience and knowledge of organization's budget process; ability to apply policies and practices for planning and administering a budget. Uses organization's preferred budgeting software tools. Compares planned budgets vs. actual expenditures, identifies, reports, and explains variances. Works with business managers to create appropriate budget amounts. Participates in developing budget adjustment procedures and practices. Develops and manages large and important budgets. Evaluates past business decisions and associated budgetary considerations and impact.
Conflict Management: Extensive experience and knowledge of managing conflicts; ability to anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level. Mediates and resolves conflicts among individuals, groups, and departments. Practices positive collaboration and converts difficult interactions into productive ones. Guides participants in a conflict to rethink their current views. Demonstrates good judgment in deciding when to involve a third party. Makes parties aware of case studies of constructive and destructive conflicts. Surfaces disagreements in early stages.
Decision Making and Critical Thinking: Extensive experience and knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment. Differentiates assumptions, perspectives, and historical frameworks. Evaluates past decisions for insights to improve decision-making process. Assesses and validates decision options and points and predicts their potential impact. Advises others in analyzing and synthesizing relevant data and assessing alternatives. Uses effective decision-making approaches such as consultative, command, or consensus. Ensures that assumptions and received wisdom are objectively analyzed in decisions.
Managing Multiple Priorities: Extensive experience and knowledge of effective self-management practices; ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Clarifies and handles multiple concurrent and diverse activities. Shifts focus among several efforts as required by changing priorities. Addresses potential conflicts that impact current delivery commitments. Works with or leads others to re-prioritize work and reschedule commitments as necessary. Responds to shifting priorities while maintaining progress of regularly scheduled work. Demonstrates an expectation that there will be ongoing shifts in demands and priorities.
Cross-Team Integration: Extensive experience and understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team. Involves key stakeholders in upfront planning efforts. Enlists formal and informal network contacts to improve collaboration among teams Generates "win-win" strategies to gain support for key initiatives from others across boundaries. Establishes ways to encourage teamwork across functions. Coaches others on best methods for performing teamwork across organizational boundaries. Recommends systems and technology to promote widespread collaboration.
Resource Management: Extensive experience and knowledge of the resources required to achieve business objectives; ability to plan, mobilize and distribute resources to fulfill business objectives and plans. Specifies the critical resource needs required to accomplish organizational objectives. Applies specific metrics to analyze and revise resource requirements. Updates resource requirements by identifying and responding to changing needs. Ensures adequate, qualified resources are available, commensurate with the size and complexity of activities; mobilizes resources needed to get things done. Develops methods for maximizing resource utilization (re-engineering, outsourcing, automation, etc.). Negotiates with key stakeholders to obtain required resources.
Minimum of 5 years of progressively responsible experience in project or program management
Demonstrated ability to effectively plan, prioritize, and organize work to drive disciplined execution across complex initiatives
Demonstrated strength in mediation, negotiation, and stakeholder management
Proven ability to structure and lead complex project execution across multiple disciplines
Experience leading teams in environments with strong technical, commercial, and customer-facing components

Responsibilities

Lead, hire, develop, and manage the AES Project Management team, setting clear priorities and providing ongoing coaching and mentorship
Own the overall program governance for AES projects, including standards, tools, execution rigor, and continuous improvement of project management practices
Direct and oversee the planning, scheduling, and execution of large, complex switchgear and AES projects from order entry through commissioning and closeout
Provide escalation leadership for financial, commercial, contractual, and technical risks, ensuring timely resolution and alignment with business objectives
Collaborate cross-functionally with engineering, purchasing, manufacturing, test, logistics, and field service teams to drive integrated project execution
Apply advanced project management tools and processes, including project chartering, network diagrams, schedule compression, and integration planning
Partner with customers and dealers to implement disciplined project management practices and clarify roles, responsibilities, and execution expectations
Manage commercial aspects of AES projects while supporting technical direction across internal and external project teams