Program Manager 4

Comcast-posted 3 months ago

Full-time • Mid Level

Reston, VA

Telecommunications

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Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services. Responsible for managing the complete life cycle of highly complex Public Sector projects, including scoping, planning, execution, delivery & ongoing post-launch support. Ensures project work is aligned to strategic & tactical business objectives and results are directly tied to channel growth & operational compliance requirements. Works with cross-functional team to establish and track milestones, ensuring project work is completed timely and escalates program/project risks to leadership. Maintains detailed project plans and presents overall program/project health and progress with senior executive leadership on a regular cadence. May lead program analysts supporting project work on occasion.

Manage multiple, highly complex Public Sector projects within program portfolios
Think critically and inquisitively during project scoping and planning to ensure a refined objective is set that delivers maximum benefits to stakeholders
Become a subject matter expert of program portfolio, ensuring a deep understanding of government requirements, internal process & system capabilities and teams supporting the end-to-end flow from award, service delivery & billing to service assurance
Establishes and maintains an excellent network of working relationships across both the Public Sector organization and Comcast Business as a whole
Executive level program health readouts, including development of presentation materials, storytelling and alignment pitches
Assist in building successful business cases to launch project work, focusing on alignment with compartmentalized stakeholders
Develops, maintains and manages detailed project plans, action items and major milestone timelines for all projects within the program portfolio
Acts as a single point of contact for project status. Maintains communication with stakeholders
Understands the scope of programs as defined by the business requirements and budget process
Identifies, confirms and obtains participation from required cross-functional teams
Builds program plans and maintains program record
Facilitates the development and implementation of key goals, objectives and success criteria for the program with key stakeholders and core team
Supports the budget and resource forecasting process
Analyzes areas of risk to avoid risky activities by identifying and managing critical paths and risk areas
Works with leadership and core team members to help identify and assist in making program tradeoffs to balance scope, time and costs
Tracks and manages the program schedule and upstream and downstream dependencies
Communicates updates on major milestones and keeps all stakeholders informed of progress and issues
Monitors and ensures quality of program deliverables
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary

Bachelor's Degree
7-10 Years of relevant work experience
Problem Solving skills
Program Management skills
Ability to align projects with strategic objectives

Array of options for physical, financial, and emotional support
Expert guidance and always-on tools personalized to meet needs

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