Program Management Manager - C&IB Payments

PNC

1d

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Program Manager III within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, OH or Dallas, TX. This position is primarily based in a location within PNC’s footprint. • Experience leading programs within CIB Payments ecosystem, including wire transfers, ACH, real-time payments, embedded finance, commercial banking platforms • Understanding of Merchant services, client onboarding, fraud mitigation, and operational workflows across treasury and commercial banking • Experience with payment modernization initiatives and vendor platforms is highly valued • Familiarity with regulatory frameworks (e.g., SWIFT, ISO 20022, FedNow) and risk controls preferred PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Manages and leads program managers to ensure success in the execution of organizational programs in support of corporate strategy. No requirement for program size. Manages and assesses the general and detailed planning stages of organizational programs; participates in the development of strategies to ensure projects achieve overall program goals. Oversight and reporting for the overall program budget while working to ensure success of the program. Monitors and evaluates the implementation and effectiveness of the programs and recommends enhancements based on results. Coaches and develops program managers. Retains and grows relationships with service partner leadership to ensure seamless delivery and a consistent experience across multiple distribution channels. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. Live the Values - Role models our values with transparency and courage. Enable Change - Takes action to drive change and innovation that will transform our business. Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Requirements

• Roles at this level typically require a university / college degree.
• Higher level education such as a Masters degree, PhD, or certifications is desirable.
• Industry experience is typically 8+ years.
• At least 5 years of prior management experience is typically required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Accountability
• Client Counseling
• Decision Making
• Results-Oriented
• Strategic Planning
• Experience leading programs within CIB Payments ecosystem, including wire transfers, ACH, real-time payments, embedded finance, commercial banking platforms
• Understanding of Merchant services, client onboarding, fraud mitigation, and operational workflows across treasury and commercial banking
• Experience with payment modernization initiatives and vendor platforms is highly valued
• Familiarity with regulatory frameworks (e.g., SWIFT, ISO 20022, FedNow) and risk controls preferred

Responsibilities

• Manages and leads program managers to ensure success in the execution of organizational programs in support of corporate strategy.
• Manages and assesses the general and detailed planning stages of organizational programs; participates in the development of strategies to ensure projects achieve overall program goals.
• Oversight and reporting for the overall program budget while working to ensure success of the program.
• Monitors and evaluates the implementation and effectiveness of the programs and recommends enhancements based on results.
• Coaches and develops program managers.
• Retains and grows relationships with service partner leadership to ensure seamless delivery and a consistent experience across multiple distribution channels.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
• To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees