Program Leader, Ecosystem Renewals

Red River

12d

About The Position

The Program Leader, Ecosystem Renewals will be responsible for leading the end-to-end strategy, design, and execution of programs focused on maximizing Red Hat's renewal rates through our global ecosystem of partners. This high-visibility role will be instrumental in enabling greater partner autonomy and accountability around renewals, driving significant transaction volume and revenue growth for the company via our ecosystem partners.

Requirements

• 10+ years of experience in program management, channel sales, or strategy within the enterprise software, cloud, or subscription industry.
• Proven expertise in designing and implementing partner-led strategies and programs.
• Deep understanding of the subscription lifecycle and the processes, tools, and metrics required for successful B2B/Enterprise renewals.
• Experience leading strategy for technical product development (e.g., intelligence tools, automation platforms) in support of channel motions.
• Demonstrated ability to manage and motivate internal and external teams (including third-party specialists).

Nice To Haves

• Familiarity with Red Hat's product portfolio and business model.
• MBA or advanced degree in a relevant field.
• Experience operating in a highly matrixed, global organization.

Responsibilities

• E2E Ecosystem Renewals Strategy: Own and lead the global, multi-year strategy for Ecosystem Renewals, translating business goals into a scalable, actionable roadmap.
• Program Development: Design and deploy comprehensive programs that create visibility, accountability, and specific actions around renewals for our partners.
• Technology & Automation Guidance: Define the requirements and guide the development of technology and automation efforts to enable greater partner autonomy, making it easier for partners to transact and manage their renewal portfolio.
• Performance Metrics: Build and own the performance metrics and key performance indicator (KPI) strategy for channel renewals.
• Renewals Intelligence Tool: Guide the development and continuous evolution of supporting tools, such as the Red Hat Renewals Intelligence Tool, specifically for the partner ecosystem.
• Global Enablement & Rollout: Own the global enablement and rollout strategy for these new capabilities across hundreds of worldwide partners, ensuring high adoption rates and measurable business impact.
• Lifecycle Offerings: Guide the evolution of these tools into a full suite of lifecycle offerings for partners, ensuring they have the necessary data and capabilities to proactively manage and support customer renewals, upsell, and cross-sell motions.
• Team Management: Manage and direct a team of third-party Channel Renewals Specialists who engage directly with partners to ensure clear visibility, maintain accountability, and drive required actions around customer renewals.
• Cross-Functional Alignment: Serve as the primary subject matter expert, working closely with Sales, Partner Operations, IT/Technology Development, Finance, and other internal teams to ensure programs are supported and executed globally.

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account - healthcare and dependent care
• Health Savings Account - high deductible medical plan
• Retirement 401(k) with employer match
• Paid time off and holidays
• Paid parental leave plans for all new parents
• Leave benefits including disability, paid family medical leave, and paid military leave
• Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees