Program Integrity Manager, International
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About The Position
Church World Service (CWS) is a not-for-profit, faith-based organization dedicated to transforming communities around the globe through just and sustainable solutions to hunger, poverty, displacement, and disaster. The Program Integrity Manager is a pivotal role within the CWS Africa division, specifically overseeing the Program Integrity Unit in Nairobi, Kenya. This position is responsible for ensuring that all United States Refugee Admissions Program (USRAP) processing is free from fraud and malfeasance. The Program Integrity Manager will oversee fraud investigations, manage compliance reporting, and foster a culture of compliance through effective messaging and training of staff and contractors on the USRAP Integrity and Compliance Guide, ethics, and fraud prevention. The role requires collaboration with various departments throughout the organization and may involve providing guidance to Compliance staff and leadership at the RSC Africa Country Offices. The Program Integrity Manager will work closely with the Program Integrity Coordinator and other key stakeholders to ensure adherence to compliance protocols and to develop innovative strategies for fraud and malfeasance mitigation. This position also entails maintaining a current knowledge of the USRAP and participating in relevant meetings to report on compliance risks and trends. In addition to compliance oversight, the Program Integrity Manager will provide leadership and management to direct reports, ensuring that performance expectations are met and that staff are supported in their professional development. The role also includes program administration responsibilities, such as liaising with relevant management to fulfill organizational requirements and tracking progress towards established goals. The Program Integrity Manager will represent CWS/RSC Africa in professional settings, maintaining effective relationships with partners and stakeholders in the refugee resettlement process.
