Program Floater Support
About The Position
To ensure high-quality tutoring sessions and a positive experience for volunteers and school staff, HMT provides on-site Program floater support to select tutoring sessions at HMT school sites (in-person, virtual, and small group models). The Program floater support is present at the assigned school(s) during tutoring sessions, supporting the school-based staff with student progress monitoring, providing ongoing training and real-time coaching to tutors, and additional targeted support at tutoring sessions as directed. When needed, they will also act as a substitute for school-based staff and/or tutors. The Program floater support will help build and maintain relationships across various stakeholders: with students, families, tutors, and school staff.
Requirements
- Strong belief that all students can learn and have the potential to perform at or above grade level.
- Strong communication and relationship-building skills.
- Ability/willingness to quickly build expertise in teaching, learning, and assessing.
- Strong organizational skills and attention to detail.
- Experience working with low-income population.
- Desire to work with elementary-aged students.
- Computer skills and/or ability/willingness to learn programs including but not limited to Word, Excel, email and contact management, Salesforce, file sharing systems (e.g. Dropbox and Google Drive), Pencil Spaces, and video-conferencing platforms (e.g. MS Teams).
Responsibilities
- Support tutoring session facilitation onsite at up to 25 CMS schools
- Support students’ growth in math skills and enthusiasm for academics
- Support weekly volunteers
- Liaise with teachers, school staff, and families.
- Become an expert on Heart curriculum and assessments
- Deliver initial training and ongoing support and communication to tutors
- Communicate with school staff regarding curriculum, students, and schedule issues
- Communicate with families regarding student and program updates
- Design and maintain schedule of students and volunteers using Salesforce
- Coordinate and complete student assessments
- Manage tutoring materials
- Attend weekly team meetings and quarterly professional development trainings
- Report various operational information to Senior Program Manager
- Partner with Heart team in providing and receiving feedback, with the goal of aiding the organization’s efforts to establish a strong, scalable program model
- Coordination of space and time logistics with school staff
- Acting as an ambassador of Heart to personal networks, the Charlotte community, and school site
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
