Program Floater Support

Heart Math Tutoring Inc•Charlotte, NC

1d•Onsite

About The Position

To ensure high-quality tutoring sessions and a positive experience for volunteers and school staff, HMT provides on-site Program floater support to select tutoring sessions at HMT school sites (in-person, virtual, and small group models). The Program floater support is present at the assigned school(s) during tutoring sessions, supporting the school-based staff with student progress monitoring, providing ongoing training and real-time coaching to tutors, and additional targeted support at tutoring sessions as directed. When needed, they will also act as a substitute for school-based staff and/or tutors. The Program floater support will help build and maintain relationships across various stakeholders: with students, families, tutors, and school staff.

Requirements

Strong belief that all students can learn and have the potential to perform at or above grade level.
Strong communication and relationship-building skills.
Ability/willingness to quickly build expertise in teaching, learning, and assessing.
Strong organizational skills and attention to detail.
Experience working with low-income population.
Desire to work with elementary-aged students.
Computer skills and/or ability/willingness to learn programs including but not limited to Word, Excel, email and contact management, Salesforce, file sharing systems (e.g. Dropbox and Google Drive), Pencil Spaces, and video-conferencing platforms (e.g. MS Teams).

Responsibilities

Support tutoring session facilitation onsite at up to 25 CMS schools;
Support students’ growth in math skills and enthusiasm for academics;
Support weekly volunteers;
Liaise with teachers, school staff, and families.
Become an expert on Heart curriculum and assessments;
Deliver initial training and ongoing support and communication to tutors;
Communicate with school staff regarding curriculum, students, and schedule issues;
Communicate with families regarding student and program updates;
Design and maintain schedule of students and volunteers using Salesforce;
Coordinate and complete student assessments;
Manage tutoring materials;
Attend weekly team meetings and quarterly professional development trainings;
Report various operational information to Senior Program Manager;
Partner with Heart team in providing and receiving feedback, with the goal of aiding the organization’s efforts to establish a strong, scalable program model.
Coordination of space and time logistics with school staff;
Acting as an ambassador of Heart to personal networks, the Charlotte community, and school site.