Program & Event Coordinator - Evansville, IN

Internal•Evansville, IN

About The Position

Love Your Mondays again! Join the Future of Connectivity with Metronet! Are you ready to launch your career with one of the nation’s fastest-growing fiber-optic powerhouses? Welcome to Metronet, where we don’t just build networks; we build communities. Program and Event Coordinator As a Program and Event Coordinator, you will manage the logistics, communication, and provide support for internal trainings and for department or company events. The coordinator will be one of the first points of contact for training questions and requests and will be expected to provide a high-level of customer service. The coordinator will strive to support in-person events and serve as a producer for virtual events.

Requirements

Bachelor’s degree in human resources, Business Administration or related discipline.
Proficient use of MS Outlook, Word, Excel, and PowerPoint.
Excellent written and verbal communication skills, an effective and active listener and have effective interpersonal, persuasive, and analytical skills.
Must be legally authorized to work in the U.S.
Demonstrated ability to work independently with minimal supervision and to successfully complete multiple tasks in required time frames.
Exceptional follow-through and attention to detail.
Timely and accurate execution of requests and responsibilities.
Excellent time management and organization skills.
Must have the ability to multi-task and work in a fast-paced environment, re-prioritize based on business demands coupled with a strong sense of urgency.
Ability to effectively manage multiple priorities and use good judgment regarding confidentiality.
Is self-directed and motivated.
Take initiative to identify and anticipate needs and make recommendations for implementation.
Less than 10% travel required to support training, AR, and events as needed.

Responsibilities

Coordinate end-to-end logistics for both virtual and in-person training sessions and corporate events (leadership development, new hire training, technical training, team meetings, and company meetings) including but not limited to, scheduling, venue coordination, catering, technical setup.
Provide customer service support by communicating training information to Associates and answering associate questions
Assist in creating materials and updating current materials (materials can include communications, handouts, PowerPoints, eLearning, evaluations of training, promotional materials, etc.).
Collaborate with appropriate teams to ensure updated training documents are organized and distributed as needed.
Collaborate with outside departments or external partners to assist with finding resources and coordinating events. This includes sourcing and managing vendors for materials, catering, equipment, and other event essentials.
Serve as a virtual producer and technical support for virtual meetings as needed in Teams or other platforms. Producing includes, but is not limited to: answering questions, monitoring breakout rooms, controlling polling, and troubleshooting as needed.
Collect feedback and metrics post-event to enable continuous improvement in training and event delivery.
Maintain training records for associates and content in the Learning Management System.
Recommend new approaches and procedures to continually improve the efficiency of processes and services performed.
Communicate, facilitate, and champion departmental programs and company-wide initiatives to provide training and material support.
Serve, contribute, or lead on cross-functional project teams.
Serve as back up to all training functions as needed.
All other duties as assigned