Program Director - 4916

BronxWorks•New York, NY

26d

About The Position

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and are guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. Across our 60+ locations, we provide programs in a variety of service areas, including workforce development, children, youth, families, seniors and homeless prevention.

Requirements

Bachelors Degree
Minimum of five years supervisory and contract experience
Proficiency in modern business communications including personal computers, electronic mail, voicemail, facsimile and copier equipment Essential Duties and Responsibilities

Responsibilities

Oversee all program components, including staff orientation, training and development; client assessment, service plan development and progress; relationships with other community-based organizations; and components specific to the program (s)
Overseeing all aspects of the C4-2 project, including engagement, family communication strategies, recertification assistance, data tracking, and other aspects relating to childcare support.
Participating in conversations with C4 Project leadership to share key learnings on family engagement, best practices, and project progress
Developing and implementing an outreach strategy to engage families in recertification support offerings.
Supervise three or more contracts.
Recruit, train, coach and problem solving with C4-2 project staff, including those responsible for reviewing family’s recertification application for accuracy and completeness.
Using performance data to make operational decisions.
Administer personnel policies and procedures.
Develop regular communication with contract managers for programs supervised; act as liaison.
Ensure all programs meet contractual goals and reporting requirements.
Monitor program progress and submit all required reports to funding sources, including government and private sources.
Submit internal progress reports to the Assistant Department Director, Department Director and/or Executive Director on a monthly basis, or more frequently as required.
Plan and develop budgets, and work with fiscal staff to ensure that the program is fiscally sound.
Monitor fiscal expenses and analyze fiscal reports on a monthly basis.
Assist the Assistant Department Director and Department Director with the preparation of proposals and/or reporting.
Hold monthly individual supervision meetings with staff and group meetings as necessary.
Act as link between the administrative office, fiscal department and program staff.
Monitor staff performance, including performing case reviews and structured observations.
Participate in, and encourage staff to become involved in, agency events.
Act as liaison with the community including the area community district.
Serve as a link between the administrative office, fiscal department and program staff.
Perform additional duties as assigned by manager.