Program Director

BETTER COMMUNITY LIVING INC•New Bedford, MA

8d•$61,000 - $78,000

About The Position

At Better Community Living, our work is rooted in a simple but powerful belief that every individual deserves the opportunity to live with dignity, independence, and purpose in their community. BCL provides residential and community-based services for adults with developmental disabilities across the Greater New Bedford region. Our programs focus on person centered care that helps individuals build skills, strengthen relationships, and participate fully in the world around them. Behind this work is a dedicated team of professionals who bring compassion, patience, and commitment to the individuals we support every day. We understand that the strength of our organization comes from the people who work here, which is why we focus on creating a supportive workplace where employees feel valued, respected, and empowered to grow. Whether someone is beginning their career in human services or bringing yearn of experience, BCL offers an opportunity to do meaningful work while building a stable and rewarding career. Working at BCL means being part of a mission-driven organization that values teamwork, accountability, and community impact. Our staff members support individuals in living independent lives while also growing professionally through training, mentorship, and leadership opportunities. Many members of our leadership team began their careers providing direct support and have advanced into supervisory and management roles within the organization. We believe strongly in promoting from within and developing the next generation of leaders in human services. BCL offers competitive compensation along with opportunities for employees to increase their earnings through additional shifts and scheduling flexibility. Because our programs operate around the clock, employees may have opportunities to pick up extra hours when available. For many employees, the ability to work additional hours provides flexibility and an opportunity to increase their overall earnings while supporting the individuals we serve. A career at Better Community Living is more than just a job. It is an opportunity to make a meaningful difference in the lives of others while building a career rooted in service, compassion, and community. If you are passionate about helping others and want to be part of an organization that values your work and supports your growth, we encourage you to explore opportunities with BCL. Directs and coordinates activities in residential and/or vocational programs by performing the following duties either personally or through site managers.

Requirements

Bachelor’s Degree in Human Services
At least four (4) years experience in the field
Additional work experience can be substituted for degree requirement
Strong written and verbal skills
Ability to work and communicate as an effective member of a fast-paced administration team
Basic mathematical ability; may be asked to participate in contract budget planning
Demonstrate leadership skills, ability to work independently with good judgement
Certifications, licenses and registrations as required by DDS regulations
Proficient in word processing and database software

Responsibilities

Hires and trains site managers.
Directs compliance of managers with established company policies, procedures, and standards such as safekeeping of company funds and property, personnel and grievance practices, and adherence to DDS regulations.
Supervises managers in developing supports for consumers at that site.
Supervises site managers with staffing issues: interviewing, hiring, training, supervision
Supervises compliance with ISP process and data collection.
Supervise submission of administrative paperwork for timeliness and accuracy.
Inspect sites to ensure that adequate safety exists and that physical facilities comply with policies, environmental codes and DDS regulations.
Analyzes effectiveness of current supports and helps managers design any future changes to better meet the needs of consumers.
Reviews, supervises and ensures consumer and family input for all agency supports and services.
On-call for agency programs, as assigned.
Be available for special assignments: 1. DPPC internal investigations 2. Management Reviews 3. Real estate search 4. Union negotiations 5. Training instructor 6. Budget development 7. Safety committee 8. Food Bank/ Food Stamps 9. Other ad hoc committees