Program Director I

Volunteers of America - Greater New York•New York, NY

43d•Onsite

About The Position

The Program Director is responsible for ensuring contractual and regulatory compliance, providing quality housing services and comprehensive and integrated on-site social services. The Program Director is responsible for meeting the highest possible standards of health and safety, quality services to residents, and adhering to contractual and regulatory requirements.

Requirements

The position requires a Bachelor's degree in a related field and five years of relevant experience working with seniors and the homeless population with three years supervisory experience.
A demonstrated ability to manage social service programs serving diverse client populations.
A reasonable combination of skills in the following areas the design, operational oversight and evaluation of program services, personnel management, budget development and control, property management, public relations and governmental relations.

Nice To Haves

A clinical license LCSW/LPC or a Master's Degree is preferred.

Responsibilities

Hire, train and supervise program personnel. Ensure that staff are credentialed to provide screening, risk assessment and crisis intervention.
Ensure that staff provides appropriate case management and therapeutic interventions including case management, counseling, linage and referrals, advocacy, assistance with benefits and entitlements, etc.
Manage program services for quality and consistency.
Monitor results of external and agency surveys and the implementation of corrective action plans.
Manage assigned program fiscal operations and facilities.
Manage community and governmental relations.
Manage process and submit applications for RFPs and grants.
Provide clinical supervision to assist staff with integrating evidence-based practices such as motivational interviewing and cognitive behavioral strategies.
Ensure support and education are provided and documented to assist residents including referrals to appropriate social service agencies when the residence does not provide the needed services.
Provide clinical oversight, intervention, and emergency response to address resident critical incidents.