Program Director (LCSW, LMFT, RN, LPCC or Psy.D) Behavioral Health 323

Main Template•Indio, CA

6d•$92,210 - $103,061

About The Position

Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4,300 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery. Telecare's Riverside Crisis Stabilization Unit (CSU), is here to help you find relief from distress and assist you in maintaining stability in your life. We believe recovery starts from within, and that our job is to do whatever it takes to help you cope with crisis and gain skills to deal with your challenges more effectively. Our 12-chair facility has a multidisciplinary team of clinicians, psychiatric prescribers, nursing staff, and peer specialists who are all here to help you on your path. Full Time; 8 AM-5 PM (may depend on program needs); Monday - Friday Wage range $92,209.95 - $103,060.90 – Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. POSITION SUMMARY The Program Director manages the day-to-day operation of the Program. A focus of this position is on compliance with all appropriate regulations and standards, in addition to actively overseeing the Quality Assurance/Quality Improvement and Utilization Review programs. S/he acts as a Privacy Contact and provides a safe and therapeutic environment for individuals experiencing an acute emergency related to a mental health disorder.

Requirements

Two (2) years of experience in health care administration and supervision
Graduation from an accredited college or university with a BA or BS in health administration or a related field, OR four (4) years of experience in progressively responsible supervisory/leadership positions in a psychiatric or long-term health care setting
Current valid clinical licensure as an LCSW, LMFT, RN, LPCC or Psy.D in the state of California
Must be at least 18 years of age
Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment
All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. If the position requires driving, valid driver’s license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment
Knowledge and experience in a psychiatric treatment milieu
Strong management skills
Excellent verbal and written communication skills
Strong knowledge of labor relations

Responsibilities

Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with the internal and external stakeholders
Plans, organizes, directs, and controls all departments within the Program
Responsible for the administrative functioning of the Program
Acts as the Privacy Contact for the Program, maintaining all required records, logs, and systems in compliance with HIPAA regulations
Makes use of management practices that include empowerment of staff, the provision of clear and concise expectations regarding duties assigned employees, frequent feedback focusing on both positive and problematic aspects of work performance, and other management practices that are consistent with Continuous Quality Improvement
Promotes and maintains harmonious and effective relationships and communications within the Program
Implements all Program policies and procedures through the appropriate assignment of duties to the administrative staff
Evaluates and implements recommendations from Program committees such as the Utilization Review, Pharmaceutical Services, Infection Control, and Client Care committees
Informs the appropriate regulatory agencies within 24-hours of all unusual occurrences
Develops and maintains up-to-date policy and procedure manuals
Supervises all Department Heads and maintains supervisory authority over personnel assigned to the departments
Manages all strategic planning activities of the Program with the primary goal of ensuring ongoing effectiveness of the Program
Assist as needed at other Telecare Programs, which may involve limited travel
Develops and maintains a productive work relationship with State and local agency representatives
Develops and implements an effective public relations program
Establishes staffing requirements for all departments and recommends to corporate administration the number and classification of personnel to be employed; directs the recruitment, selection, and when necessary disciplinary action within the Program
Establishes and maintains the job specifications and descriptions for administrative personnel
Manages the Program within allocated budgetary parameters and collaborates in the development of the fiscal budget
Ensures that the Program is in compliance with all related state, federal, and local licensing regulations and requirements for psychiatric health facilities; informs appropriate staff of the applicable additions, deletions, and changes in regulations
Ensures adherence to Member Served Rights as determined by corporate policy and governmental regulations
Establishes and defines standards that ensure safe and therapeutically effective care
Assesses the quality of care rendered by the Program and ensures sound practice
Establishes and maintains a comprehensive Quality Assurance/Quality Improvement program within the Program, which includes frequent collaboration among all departments, employee education, a focus on monitoring Program standards, and actively removing barriers to the provision of high quality care
Must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training
Duties and responsibilities may be added, deleted and/or changed at the discretion of management.