Program Director, Strategic Initiatives

Navitus Health Solutions, LLC

3d•Remote

About The Position

The Program Director, Strategic Initiatives is a strategic leader that provides overall strategic program oversight for complex, high-risk strategic initiatives. The Program Director, in collaboration with senior leaders and project teams, defines the program vision to ensure program goals and action plans deliver expected outcomes on time and within budget. The Program Director ensures strategic alignment across the organization through an effective, proactive, and purposeful communication strategy. This role will be dedicated to the oversight and direction required to ensure successful compliance of Navitus' transition from HIPAA NCPDP Telecommunication Standard Version D.0 and implement the next version of the standard, F6. This role will design the overall project and workstream structure, in collaboration with leaders and project teams, to ensure success. This effort includes all downstream impacts applications and customers, internal and external.

Requirements

Bachelor’s degree in Business, Healthcare Administration, Information Technology, or related field, or equivalent work experience, required.
7+ years’ experience in pharmacy benefit management (PBM) business processes, data flow, claims adjudication, and NCPDP claims processing standards required.
5+ years leading project teams required.
Experience successfully managing large-scale, enterprise-wide projects involving technology and business changes.
Knowledge of administration of Medicare, Medicaid, and Exchange benefits.
Experience communicating complex messages to all levels of the organization.
Strong understanding of healthcare compliance and regulatory requirements.
Knowledge of Agile Delivery methodologies.
Participate in, adhere to, and support compliance program objectives.
The ability to consistently interact cooperatively and respectfully with other employees.

Responsibilities

Define, maintain, and monitor progress toward the program vision aligned to initiative and organization strategy to include critical milestones for delivery and value realization.
Establish, communicate, and enforce governance frameworks for communications, decision-making, risk management, performance management, and resource allocation to ensure consistent, effective, and proactive alignment through the program lifecycle.
Act as the bridge between executive leadership and program team members, translating goals into action plans that meet leadership expectations.
Develop and manage integrated program plans, including milestones, dependencies, and critical paths.
Create and manage program budgets, ensuring fiscal responsibility and alignment with capital investment priorities. Monitor financial performance.
Provide overall program oversight, ensuring execution across budget, timeline, scope, dependencies, issues, and risks. Develop and manage mitigation strategies. Create progress and performance visibility through impactful dashboards and program metrics.
Lead issue resolution and decision-making, escalating when necessary and facilitating major program decisions through actionable insights.
Deliver executive-level communication and coordination, including status reporting and strategic updates. Organize and facilitate steering committee meetings and ensure alignment on key decisions.
Serve as the central point for program communications, approving and overseeing messaging. Ensure communications appropriate for the entire organization and external customers are planned, consistent, transparent, and meet desired intent.
Ensure compliance with strategic initiative audit requirements, enterprise architecture standards, and software delivery frameworks.
Manage and direct program managers, reviewing status reports and ensuring adherence to governance standards.
Ensure necessary talent is available for successful delivery. Oversee direct reports and matrixed project team members, fostering collaboration and accountability. Lead, mentor, coach, and develop team members.
Other duties as assigned.