Youth Adult Borough Center - Program Director of Learning to Work

The Child Center of NY•New York, NY

About The Position

The Child Center of NY strengthens children and families with skills, opportunities, and emotional support to build healthy, successful lives. Founded in 1953, The Child Center of NY has become a powerful community presence throughout the city. With 50 locations and 100 programs in NYC’s most under-served communities, our 1,000+ results-oriented professionals make a difference for more than 40,000 children and their families each year. The Program Director of the Learning to Work (LTW) program is responsible for overall leadership and management of program operations serving over-age, under-credited high school students enrolled in a NYCPS Young Adult Borough Center (YABC). The program delivers afternoon and evening academic, career readiness, and supportive services designed to promote student persistence and completion. The Program Director ensures high-quality service delivery in partnership with NYCPS, maintains compliance with contractual and organizational requirements, and oversees budget management, audits, performance metrics, and program reporting. This role requires effective communication and collaboration with Senior Program Directors, agency leadership, program staff, stakeholders, and cross-departmental teams. The standard schedule is Monday–Wednesday, 12:15 p.m.–8:15 p.m.; Thursday, 11:00 a.m.–7:00 p.m.; and Friday, 10:00 a.m.–6:00 p.m., with some flexibility based on program needs.

Requirements

Master’s Degree in Education, Public Administration, Social Work or related.
5 years’ experience in field with minimum 2 years supervisory experience.
Proficiency in Microsoft Office.
Ability to plan and carry out assignments independently.
Ability to prioritize, adhere to timelines and multi-task.
Pass clearances, fingerprints, and demonstrate satisfactory health check-up.

Nice To Haves

Bilingual in one or more of the following: Spanish, Mandarin, Cantonese, Bengali or others depending on neighborhood needs.

Responsibilities

Lead the overall implementation and daily operations of the LTW program.
Ensure the program meets all contract deliverables, performance targets, and student outcome goals.
Use data to monitor performance and implement improvements.
Ensure students receive appropriate academic, career, and social-emotional supports.
Recruit, hire, onboard, supervise, and evaluate program staff in partnership with Human Resources.
Provide ongoing coaching, feedback, and professional development to build a high-performing team.
Foster staff engagement, accountability, and retention.
Ensure compliance with agency policies and the Collective Bargaining Agreement (CBA), where applicable.
Ensure full compliance with contractual, NYCPS, funder, and agency requirements.
Oversee program budget and ensure responsible fiscal management.
Maintain accurate reporting, documentation, and audit readiness.
Collaborate with the NYCPS Site Director and community partners to support student engagement, attendance, and retention.
Maintain clear communication with agency leadership and stakeholders regarding program progress, outcomes, and challenges.
Perform additional duties as assigned to support the effective operation and advancement of the program and organization.