Program Director-Mobile Competency Restoration Team

Merakey•Sharon Hill, PA

4d•$73,000 - $73,000

About The Position

We are seeking a Program Director to lead our MCRT program in Delaware county! The Program Director for the Mobile Competency Restoration Team provides leadership for court‑ordered, community-based competency restoration services under the supervision of the Senior Program Director. This role oversees program operations, staff performance, compliance, and strategic coordination while collaborating with internal and external partners to ensure strong program delivery and positive outcomes. The Program Director combines direct oversight, accountability, and strategic leadership with required community and court engagement. PROGRAM OVERVIEW Clients are court ordered to participate in competency restoration services Services focus on psychoeducation to restore competency to stand trial Referrals originate directly from judges Clients are served in: Community settings Halfway houses Correctional facilities (jail or prison) Program leadership and staff travel to client locations as needed to complete assessments and support service delivery

Requirements

Prior experience as a manager or supervisor
Strong ability to lead multidisciplinary teams and manage performance
Excellent time management and deadline adherence
Demonstrated conflict resolution skills with staff and clients
Experience and comfortability with forensic or correctional populations strongly preferred
Ability to work with clients facing criminal charges, including but not limited to:
Strong auditing, documentation, and quality assurance skills
Ability to manage complex reporting and compliance requirements
Professional communication and relationship‑building skills
Comfortable providing leadership in community‑based and correctional environments
Master’s degree in human services, special education, or related field
Must possess or is able to attain all necessary clearances and background checks to work with designated consumers.
Possess valid United States State Driver’ license and clean driving record.
Must be able to work Monday- Friday 8am-4pm
Will attend court weekly on Tuesday.
Will travel to clients to complete assessments.

Nice To Haves

Licensed in PA (LBS, LCSW, or CFI) preferred, or able to achieve licensure within 6 months of hire/transfer to position.

Responsibilities

Coordinate with stakeholders, service providers, and partner programs to meet individual client needs
Collaborate with courts, county representatives, correctional facilities, and community partners
Attend court proceedings as required
Participate in county meetings, conferences, trainings, and professional meetings as requested
Ensure all aspects of team responsibilities are fulfilled, including but not limited to:
Initial and ongoing assessments
Individualized treatment and educational plans
Monitoring educational plans and client progress
Weekly reports to the criminal justice system
Quarterly outcome reporting
QCO annual reviews
Quality call‑backs
Chart reviews and audits
Consumer satisfaction surveys
Manual trackers and required documentation
Management of formal complaints, incident reports, and critical reports
Monitor progress notes for accuracy, quality, and timeliness
Ensure all contractual, regulatory, and court‑mandated requirements are met
Maintain documentation standards and compliance with timelines and reporting obligations
Oversee audits, quality assurance processes, and corrective actions as needed
Ensure timely follow‑up on incidents, complaints, and critical events
Ensure the program operates within approved budget parameters
Attain established financial and performance goals
Track service utilization, outcomes, and compliance metrics
Maintain accountability for program quality, efficiency, and effectiveness
Directly supervises 2 Restoration Counselors, each with an approximate caseload of 10 clients
Provides ongoing leadership, training, supervision, and performance management
Facilitates regular team meetings and individual supervision
Addresses staff and client concerns, grievances, and conflicts in a timely and professional manner
Trains MCRT members as needed to ensure role competency and compliance

Benefits

Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
DailyPay -- access your pay when you need it!
On the Goga well-being platform, featuring self-care tools and resources.
Access Care.com for backup childcare, elder care, and household services.
Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
Tuition reimbursement and educational partnerships.
Employee discounts and savings programs on entertainment, travel, and lifestyle.
Access to Pryor Online Learning for free online personal development classes.

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